Role Title: Service Delivery Manager
Location: London Bridge
Role Purpose: Provision of all-round engineering support, maintaining the building infrastructure. Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice.
Have a good understanding of mechanical and electrical services within a major building and the operation and maintenance of all services under an M&E contract with fabric elements.
It is the assistant manager's role to support the Technical Services Manager by being an integral member of the team delivering engineering excellence across the full spectrum of services.
The hours of work are days only 08:00 – 17:00 or to support operations as required.
Main Duties & Responsibilities: Conduct daily operations of the building and systems giving oversight to PPM, reactive, H&S and compliance as directed. Control and operate all systems within the buildings in a competent, effective and efficient manner. Oversight of HVAP/LVAP's and training. Ensure shift teams issue relevant site Permits as part of the Safe System of Work. Manage completion of PPM and reactive tasks and update current systems. Ensure that daily tours are completed and repair or report any defects found via the Landlord helpdesk. Identification of materials required to be ordered in a timely manner and source/procure items within timescales. Comply with both statutory and company health, safety and environmental regulations and policies. Timely implementation and recording of statutory inspections including accurate recording of fire, access equipment and water hygiene records within their specified folders. Ensure that Specialist Service Provider works are completed, the quality of work is inspected and recommendations are escalated to the Technical Manager. Managing shift teams to ensure that Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping. The Supervisor will be expected to operate, and troubleshoot all building systems but not be limited to the following: Building Management Systems and electrical monitoring. Blind Control system. Air handling, air conditioning and terminal units - VAV and CRAC. Window Vent Systems. AV Controls Systems. Cooling tower plant. Domestic water services. Fire prevention and detection systems. Sprinklers and wet risers. Fire alarm and voice alarm. VESDA. Fire suppression. Variable speed drives. Generators, load banks and controls. AC, DC single phase and three phase motors. UPS systems, batteries, static switches and associated controls. Emergency lighting. High and Low voltage switch panels and associated breakers. Skills: Appropriate experience within Building Services. Excellent communication skills and the ability to deal with staff and Customers at all levels. Formal qualification in electrical/mechanical engineering. Experience as an end user of a Building Management Systems. Intermediate computer literacy using Windows Office applications (Word, Excel and Outlook). Self-motivated and able to work on own initiative as well as part of a team. Excellent numeracy and literacy skills, with experience of report writing. Qualifications: 18th Edition IEE: Wiring & Installation. Previously LV/HV Authorised Person. C&G 2360 Parts 1 and 2 or equivalent. C&G 2391 - Desirable. Be conversant with current Health and Safety legislation with relevance to safe working practices. Sound level of administration/organisational skills. Personal Attributes: Reliable and conscientious. Pro-active in achieving the highest standard of operation – must be enthusiastic to deliver a good service to the Customer. Ability to lead, motivate and direct a small team of technicians/operatives. Well-presented and approachable manner. Confidence and commitment to providing a high quality, professional service. Ability to develop a good understanding of the customers' business requirements. Good written and verbal communication skills. Ability to prioritise work tasks. Adaptable and flexible in approach to work required. Effective problem-solving skills. Ability to remain calm under pressure. Reliable. Detail conscious. Employee Benefits: Overtime x1.5 on weekday and x2 on weekends. 24 days holiday plus bank holidays (pro rata into shifts for shift workers). Ability to buy and sell holidays – buy 5 days & sell 2 days. Life assurance. Auto-enrolment company pension scheme. Employee Assistance Program (EAP). Cycle to work scheme. Purchase an electric vehicle via salary sacrifice. Employee discounts with various brands. Learning and development programs, training and career opportunities. What you can expect from us: You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Join us on our journey to provide service and engineering excellence in one of the most iconic buildings in the world.
#J-18808-Ljbffr