Service Delivery Analyst

Main Purpose of the Role Supports Service Delivery Managers and Business Relationship Managers in delivery of IT End User Computing (EUC) services enabling WH Smith to operate in line with daily, weekly & seasonal needs Make sure to apply with all the requested information, as laid out in the job overview below.
Key Accountabilities Service Management: Support the delivery of EUC services, ensuring they meet performance standards and SLAs.
Technical Support: Provide support for end-user devic Please click on the apply button to read the full job description