Service / Compliance Coordinator – Waltham Cross - 26K My Client has been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years.
Founded in 1979, they have a proven track record of delivering successful mechanical, electrical and security services and solutions to our commercial and domestic clients.
They are in need of a service / compliance coordinator to be based at their growing office within the Enfield / Waltham Cross area.
THE ROLE: To manage and monitor legal compliant inspections and preventative planned maintenance programmes for various contracts/disciplines.
Call handling – tenants & clients.
Manage administration / documentation in line with process and procedures, ensuing we are compliant and targets/KPIs are met.
Preparation/planning of annual PPM and statutory compliance program of works Processing certificates, all compliance records Management and monitoring of specialist contractors as per process and procedure Updating of the program works, preparation of performance and reports Management and administration of both company and client portals/systems.
Ensuring all documents/certificates are uploaded and administrated in accordance with company process and procedure To arrange access appointments for PPM works as appropriate for both internal operatives and appointed specialist contracts RLO – resident liaison duties Call handling – tenants & clients Planning in domestic/commercial testing works Preparation and planning of all PPM and statutory compliance schedule of works.
To carry out any other reasonable duties as required To ensure we are compliant, targets and KPIs met Essential Qualifications/Skills Full UK Driving Licence Be able to produce estimates for schedules of rates of contracts if applicable Be contractually aware Experience with client portals Have experience with MS project, Excel and MS PowerPoint Have asbestos awareness training Manage & Deliver Compliance targets/KPIs Salary & Package: Salary £26,000 + benefits package 37.5 hours a week Monday to Friday, between 8.30am – 5pm with a 1-hour unpaid lunch break 21 days holiday increasing by 1 day every 2 years' service up to a maximum of 25 days, plus statutory days Pension scheme – Auto enrolment Employee Assistance Programme Life insurance Employee Referral Scheme Staff Discounts