Service CoordinatorSalary: £28,000 - £32,000 per annum (DOE)Location: Enderby, Leicester, LE19 4SGJob Type: Permanent, Full TimeHours: 40 hours per week 07:15 – 15:45Plant Plan are recruiting for an enthusiastic, positive and self-motivated Service Coordinator to join our Service team based in Enderby, Leicester.About the Role:As a Service Coordinator you will be responsible for providing our clients with brilliant service and an exceptional customer experience.
You'll be on the front line, dealing with customers' questions and issues, working with our Maintenance Technicians, and helping find solutions and scheduling visits in.You'll need to be a confident IT user, highly organised and comfortable juggling several tasks and priorities simultaneously, and most importantly a 'people person' who is passionate about creating amazing customer service experiences.Core ResponsibilitiesCommunicate with customers via email, phone, and web chatProactively find solutions to issues and queries raisedDeliver an outstanding level of customer service to our clientsWork with the Maintenance Technicians to ensure great service deliveryAssist with planning, scheduling, and general service admin work.About Us:Plant Plan are a rapidly growing, ambitious company that specialise in commercial planting schemes for offices, hotels and restaurants.
We're a service provider, helping our clients create beautiful spaces where their team and customers will want to spend time and work together.We are a family-owned company that believes that success is reached through caring first for the Plant Plan team and our Customers.
We are growing rapidly and have a clear roadmap for continued success, meaning there are always opportunities for development, promotion, and learning new skills.Our Values:Exceed ExpectationsMake Things HappenDo The Right ThingAlways Look For Ways To ImproveCare For Your Customers, Colleagues, and CommunityOther Info:We're a friendly, caring team who support each other.We believe in training and development for the whole team.We're a Living Wage Foundation accredited employer.Free parking, and we've got onsite EV chargersProfit-Share Bonus SchemeLong Service HolidaysWe're a Monday – Friday company – no weekend working required.Sound interesting?
Apply now and we'll be in touch.