What we do:Headquartered in Glasgow, the acquisition of Fisher Group (including Fisher Group Ltd and Fisher Group Services) has allowed Johnson Controls to accelerate growth plans in Scotland, providing customers with easier access to its world leading portfolio of HVAC products, services, and solutions.
Join a winning team that enables you to build your best future!We are looking for a Service Coordinator with strong organisational skills, to take ownership for coordinating our service support teams, ensuring that our customers maintenance and repairs are met with great customer service and a timely response.What we offerCompetitive salaryPermanent, full time contract (Mon-Fri working week)25 days of Annual Leave plus Bank Holidays & Holiday Buy Back optionPension (up to7% employer match)Comprehensive benefits package including life assurance, employee assistance program, employee referral scheme and discount on Johnson Controls security productsDedication to safety through our Zero Harm policyAccess to business resource groupsHow you will do it:Overall Engineer schedulingEngineers Utilisation (Time & Attendance)Engineer Planner ManagementEngineer Timesheet ProcessingRaising Jobs – Maintenance, Quoted & ReactiveParts OrderingCommunicating with Customers (Verbally and in Writing)Obtaining Customer POsKey Customers - System ManagementMaintaining Customer KPIsCustomer InvoicingCustomer Quotations / Estimates (Driven from Engineer Timesheets)WIP ManagementMaintaining Engineer Training MatrixAccounts Receivable / Payable ManagementEHS ManagementFGAS Legislation ComplianceWhat we look for - essential:Strong organisational skillsFocus on customer engagement & managementAbility to prioritise workloadCapable of working without documented procedures and with limited supervision.A committed 'can do' positive attitude with the ability to integrate and work as a member of a teamA willingness / ability to adapt and learn in an ever-changing environmentWhat we look for – preferred:Experience in a similar environment (not essential)Technical knowledge / background (not essential)Join our winning team and thrive in an empowering company culture where your voice and ideas will be heard and your work valued and respected.
All with excellent rewards and a great team ethos, your next great opportunity is just a few clicks away!#LI-DC1#LI-Onsite