Service Advisor

Service Advisor International Car Manufacturer with an outstanding Benefits package requires a Service Advisor to join their growing team to support their Customer Excellence Team in the Service Department.
This is a great opportunity to showcase great customer service skills, planning and organisation skills and a bit of upselling to maximise your bonus.
The package on offer is a Back Salary of £24,000 - £26,000 Basic plus healthy commissions so an OTE of £32,000 The Role: Communicate clearly with customers & colleagues.
Adopt new digital systems and processes as part of their work flow strategy.
Propose and sell-up the additional work advised through the Vehicle Health Check process.
Quote & sell Service Plans to retain customers to the group.
Encourage customer satisfaction feedback via exit briefing & follow-up contact.
You will also be the go-to person when the customer wants to: Estimate repair costs and times.
Resolve any concerns when a repair has been suggested.
Inform and update them on progress or additional works needed.
Prepare and explain invoices and take payments.
Benefits of working with this Worldwide Business: Company Car Scheme: Enjoy the opportunity to access up to two company vehicles with insurance, servicing and breakdown & tyre cover included!
Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
Pension: Benefit from a generous employer pension contribution of up to 7%.
Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
And lots more … ..
Call or email us Today to Find out More