Service Advisor

Job DescriptionWe are working with a main dealership in the Croydon area close to Mitcham, Sutton, Purley, Coulsdon, Bromley and Caterham who are seeking a Service Advisor.Job Role – Motor Vehicle Service AdvisorJob Location – Croydon, nr Mitcham, Sutton, Purley, Coulsdon, Bromley and CaterhamSalary – 30k OTEService AdvisorDuties include:Ensuring customers are aware of service and repair work required to their vehicles in a professional manner Advise on estimated costs of repairs and work to be undertaken Sell additional products as appropriate to customers' needs Advise on timescales and collection arrangements Produce job cards on in-house computer system Update customer and vehicle records Document all warranty work in accordance with manufacturer policyPreparation and completion of invoicesFor this Service Advisor position you will have:Previous experience working as a Service Advisor within a motor garageFull driving licenceExcellent communication skillsExcellent Customer Service skillsAs a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.