Service Advisor

Job DescriptionWe are working with a Car Main Dealership in Basingstoke, who are actively looking for a Senior Service Advisor to join their friendly team.
Strong Customer Service background essential!Service Advisor Duties include: Ensuring customers are aware of service and repair work required to their vehicles in a professional mannerAdvise on estimated costs of repairs and work to be undertakenSell additional products as appropriate to customers' needsAdvise on timescales and collection arrangementsProduce job cards on in-house computer systemUpdate customer and vehicle recordsDocument all warranty work in accordance with manufacturer policyPreparation and completion of invoices For this Senior Service Advisor position you will have: Previous experience as a Service Advisor in a car garage / main car dealershipEnthusiastic and passionate about the motor tradeFull driving licenceExcellent communication skillsExcellent Customer Service skills As a Senior Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.