Service Administrator

Job DescriptionJob description On behalf of our client we are looking for an experienced service administrator to join a busy commercial main dealer in Crawley.Candidate Requirements;· Previous experience in a Customer Service role within a Vehicle Service Dealership is preferred but not essential· Open attitude to learning and being part of a team· Knowledge and experience of working with Microsoft packages (Outlook, Excel, Word, etc.
)· Great customer handling skills and being putting the customer first· Excellent organisation skills to deal with a large administration workload and conflicting deadlines· Excellent communication and interpersonal skills· A flexible approach to work duties with a willingness to learnDesirable Skills· Kerridge Experience· One Link Experience / CV Link Fleet booking systemJob Responsibilities:· Administration support for the service department and site manager.· Taking bookings via telephone, email and in person.· Organising collections/drop offs of customer vehicles.· Telephoning customers to ensure vehicles are ready for collection.Salary: up to £23,000Hours:45 hours per week Monday to Friday 07:00 – 17:00 with a 1-hour unpaid lunch break.
Saturdays 07:00 to 13:00 in accordance with the Company Rota.