Some careers open more doors than others.
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Our Risk and Compliance function has a critical role to play in supporting, challenging and advising across all areas of the business through establishing policy, monitoring profiles, and identifying and managing forward-looking risk and compliance.
We focus on creating an environment that encourages our people to speak up and do the right thing, as well as protecting our customers, the organisation and the integrity of the financial markets in which we operate.
Already an industry-leader in many respects, we want to continue setting standards and evolving to respond to strategic changes.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package.
This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
We're seeking an experienced Investigations Leader to report to the Head of Triage.
The ideal candidate will be responsible for leading two key teams within Group Financial Crime Investigations (FCI) whose aim is to mitigate any risk or harm in relation to Financial Crime (FC).
As Senior Manager, you will lead the two key teams – the Global Triage Investigations Team and the US Triage Team in Edinburgh – within Group Financial Crime Investigations (FCI) whose aim is to mitigate any risk or harm in relation to financial crime.
This involves oversight of US Financial Crime Triage requirements, Group Whistleblowing, Group Executive referrals, and Global Exposure Reviews.
In this role, you will: Manage a team comprising GCB5 Investigations Managers (who may manage others) and GCB6/GCB7 Triage Investigators.
The role will: Own the Group US Financial Crime Case Intake and Triage process, and related Helios Controls, working closely with onshore US management to escalate trends and challenges.
Oversee Non-US Global Exposure sharing on behalf of US-based investigations teams, in line with established data sharing processes and arrangements.
Deliver the Group Whistleblowing (WB) Case Intake process, managing information in a sensitive fashion, working collaboratively with Global Whistleblowing team/ Global and Market Major Investigations teams.
Manage referrals from Senior Executives, collaborating and liaising with Senior Exec Assistants and Executive Complaints, which can be global in nature and require influence and coordination with Investigation Teams.
Work with Complex Investigations and other parties to conduct Global Exposure Reviews relating to sensitive or legally privileged investigations.
Manage investigations resource, ensuring actions are completed or escalated appropriately.
Owns the quality of output of the Investigations, and fully participates in the Quality Forum to drive quality and efficiencies.
Work closely with the US Regional Heads of Investigation and FCI Senior Managers to constantly review case escalation triggers to ensure that the most appropriate cases are escalated from all parts of the Bank in a timely manner.
Undertake line management responsibilities for GCB5 Triage Managers (and their reports) and escalate capacity and HR related matters or concerns the Head of Triage as appropriate.
Communicates information on the most significant and sensitive investigations and related mitigating actions to FCI management to support and facilitate a strategic appraisal of the relevant risks.
Manage a wide range of stakeholder engagement and communication; and provide input to aid ongoing development of technology in use with the FCI.
Be the first point of contact / is responsible for receiving and taking initial and immediate action on all reports of Financial Crime that require investigation and/or analysis, received both internally and externally.
To be successful in this role you should meet the following requirements : Relevant experience as a Control Owner/Operator.
Experience leading an Investigations focused team.
Excellent experience in managing complex and diverse multi-jurisdictional stakeholder relationships.
An experienced Operational Leader with excellent organisation and problem-solving capability.
Experience at negotiating, communicating with, and influencing senior stakeholders is essential.
Existing Fraud Operations / Investigations experience is essential.
Experience working with and managing teams impacted by Global data sharing restrictions.
Understanding of operational risk control frameworks and control environment.
Expertise and experience in mitigating the harms associated with the threat of financial crime.
Strong analytical, organisational and delivery skills, resourceful, and adept at solving complex issues.
Excellent written skills and attention to detail.
Be a critical thinking, being inquisitive and ability to use initiative without guidance.
Working knowledge of Triage financial crime investigations process, and experience using Financial Crime systems is preferred but not essential.
The base location for this role is Edinburgh – Hybrid Working Continue to grow with our internal opportunities.
You'll achieve more when you join HSBC.
Opening up a world of opportunity Being open to different points of view is important for our business and the communities we serve.
At HSBC, we're dedicated to creating diverse and inclusive workplaces.
Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
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