Senior System Relationship Manager

Job summary NHSSussex ICB ambition is to create an inclusive working environment whichreflects our commitment to celebrate and promote diversity for all groups.
Weare particularly under-represented in staff from Black, Asian, and MinorityEthnic (BAME) and disabled communities and actively encourage and welcomeapplications from these communities.
Furthermore, we welcome applicationsfrom reservists and ex-armed forces as we recognise the benefits of the values,skills, training and experience that they bring to their work with us.
Weencourage all applicants to share their equality information with usconfidentially during the application process so that we can statisticallymonitor how fair and equitable our recruitment process is and how well we arereaching applicants from diverse communities and identify where we need toimprove.
This information is removed before shortlisting.
Main duties of the job A 12 month secondment opportunity has arisen within the SCIResilience Team to cover a career break starting January 2025.
If yourewishing to expand your knowledge and skills of the system or looking to step upto a new challenge this would be an interesting fast paced role to gainexperience.
Job Description attached to discuss the role in more detailplease contact the recruiting manager.
About us NHS Sussex ICB arecommitted to enabling team members to work in an agile and flexible way.
Weadopt a flexible first approach to working patterns.
We empower our people towork where, when, and how they choose with minimum constraints to support theirwellbeing to sustain good work life balance and to optimise performance anddelivery.We celebratediversity and promote equal opportunities; we are committed to challenging andeliminating racism and other forms of discrimination and advancing andpromoting equality of opportunity in the provision of services and creating aninclusive environment for all employees.
We believe that everyone has the rightto be treated with dignity and respect.Flexible workingrequests will be considered for all roles.Agile working isnot just related to working from different locations or at different times.
Itis about effectively utilising technology to improve work practices and to workdifferently to increase our overall effectiveness to improve health outcomes forour population.Should you requirea reasonable adjustment to our recruitment process please contact theRecruitment Team at to ensure that measures can beput in place to support you.NHS Sussex hascommitted to achieving Net Zero Carbon emissions by 2045.
As a member of staffyou will be encouraged and supported to implement new ways of working that willhelp us achieve that goal.Working for us -Sussex Health and Care ( Job description Job responsibilities NHS Sussex is recruiting for a System Relationship Managerto join the System Resilience function within the System Coordination Centre.The post holder will work as part of a dynamic team in delivering an effective system resilience service supportingmanagers and staff across the Integrated Care Board (ICB) and wider Integrated Care System(ICS) to ensure a robust and resilient NHS response to system pressures.The post holder will support the ICS in delivering theoperational implementation of national SCC and OPEL frameworks and ensure systemresilience and an appropriate response to increasing system pressures.
They will providesupport and advice to the ICB and providers of NHS funded care as required, ensuring theoperational response to system pressures is timely and effective whilst ensuring NHSSussex are provided with assurance and oversight.The post holder will support the management of systemmeetings at an operationaltactical and strategic level to ensure system risks areidentified and actions are undertaken to mitigate.
Where actions are not sufficient tomitigate risk, the post holder will support the escalation of risk to tactical andstrategic management as appropriate and ensure a complete register is maintained at all times.The post holder will support the Senior System RelationshipManagers to ensure that system operations and SCC work streams and programmes ofwork are planned and managed effectively and will take the lead in assistingtheir successful delivery.
Person Specification Skills and Capabilities Essential Must be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
Negotiate on difficult and controversial issues including performance and change.
Problem solving skills and ability to respond to sudden unexpected demands.
Ability to analyse complex facts and situations and develop a range of options.
Takes decisions on difficult and contentious issues where there may be several courses of action.
Strategic thinking ability to anticipate and resolve problems before they arise.
Experience Essential Experience of identifying and interpreting National policy.
Experience of researching best practice (globally, private, and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation) Must be able to prioritise own work effectively and be able to direct activities of others.
Experience of managing and motivating a team and reviewing performance of the individuals Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects Qualifications Essential Educated to masters level or equivalent level of experience of working at a senior level in specialist area Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.
Evidence of continuing professional development Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
Should have an understanding of the relationship between the NHS England, provider, and commissioning organisations.
Other Essential Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
Adaptability, flexibility, and ability to cope with uncertainty and change.
Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions.
Professional calm and efficient manner Effective organiser, influencer, and networker Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
Commitment to equality, diversity and inclusion and an understanding of equal opportunities