Senior Support Manager

Role Summary An exciting opportunity has arisen for a dynamic Senior Support Manager to work within the pharmacy department in North Devon District Hospital, Barnstaple.
The post holder will provide operational management, advice and project support to facilitate delivery of the pharmacy department and Trust priorities.
You will form part of the Pharmacy Management team in North Devon, providing high quality business support to Senior Managers and teams within the department as well as taking the lead on a number of specific projects within pharmacy.
This may include supporting delivery plans to achieve quality, financial and performance key performance indicators, contributing to development of business cases and day to day management of operational staffing issues within the pharmacy department.
You should be an enthusiastic and organised individual who has great attention to detail, excellent IT skills and able to work efficiently in a fast pace environment.
The Pharmacy team provides a variety of essential services within the main acute hospital in Barnstaple and to a number of offsite locations including South Molton Community Hospital, Devon Partnership Trust and North Devon Hospice.
About the Role For more information on the Job Description and Responsibilities please click the link below.
More detail about the role You will be educated to a high standard (degree level or equivalent experience) with a Prince 2 Project management qualification or equivalent project management experience.
You will help manage a busy workload providing senior management support to the Associate Director or Pharmacy (Northern), Senior Managers and staff within the Pharmacy department.
Applicants must have good analytical skills and the ability to make decisions at pace while ensuring patients receive a high-quality, safe and efficient service.
You will have excellent communication skills as the post holder will need to develop good working relationships with all staff members across the Pharmacy team and work closely with a range of colleagues including Care Group staff, Medical, Nursing, Finance, HR, Estates and Facilities team and external stakeholders.
You will also work closely with members of the Pharmacy team based in Wonford, Exeter.
Existing knowledge of hospital pharmacy systems would be an advantage for this role.
The post holder will be responsible for their own workload, prioritising multiple tasks and projects appropriately to meet the needs of the Trust and Pharmacy Department priorities delivering to deadlines.
You will be responsible for a variety of duties which include (but not limited to): Pharmacy administration including line management of the Pharmacy Secretary Effective implementation of HR processes within the department Oversee and manage workforce metrics including recruitment processes to ensure effective vacancy management, support for management of pharmacy establishment budget, appraisals, mandatory and statutory training and staff survey results Oversee department HealthRoster management.
Provision of reports as required Support specific project tasks as required Ensure information shared across the pharmacy department, Care Group and other stakeholders as required.
Financial management.
To work with and support the Associate Director of Pharmacy (Northern), Clinical Pharmacy Manager and section managers to provide cohesive management to ensure pharmacy service delivery in line with objectives.
If you believe you have the skills and experience necessary to fulfil this role we look forward to hearing from you.
Working Pattern: hours per week.
Interview Date: To be confirmed.
For further information please contact: Sam Smith, Integrated Pharmacy Services Lead or Henry Goss, Clinical Pharmacy Manager on This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential.
We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities.
We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over , staff, making us the largest employer in Devon.
Our core services, which we provide to more than , people, cover more than 2, square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).
Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes.
We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you'll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications.
Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills.
Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.