Senior Service Advisor

Job DescriptionSenior Service Advisor needed in the Newbury area of Berkshire.Newbury Senior Service Advisor circa 28k basic plus benefits plus bonusWe are working with a Main Car Dealership who are actively looking for a Service Advisor to join there friendly team.
Newbury area of Berkshire.Job Role – Motor Vehicle Service Advisor Salary – circa 28k plus bonus plus benefitsService Advisor Duties include: Ensuring customers are aware of service and repair work required to their vehicles in a professional mannerAdvise on estimated costs of repairs and work to be undertakenSell additional products as appropriate to customers' needsAdvise on timescales and collection arrangementsProduce job cards on in-house computer systemUpdate customer and vehicle recordsDocument all warranty work in accordance with manufacturer policyPreparation and completion of invoices For this Service Advisor position you will have: Previous experience working as a Service Advisor within a motor garageFull driving licenceExcellent communication skillsExcellent Customer Service skills As a Senior Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.