Customer-facing sales team representative working with Account Managers / Account Director focused on named accounts in the Western region which includes UK, France, and other countries.
Perform technical tasks, including written proposals, optical transmission network design and engineering and quotes. Must be able to communicate solutions to customers and manage ongoing technical relationship. Also work with the internal client organization to drive product requirements and provide customer feedback to product management.
Responsibilities
Network and applications engineering for my client's products
Work with customer engineering teams to design optical network solutions based on state-of-the-art fiber optics technology and ultra-high-capacity technologies.
Have knowledge about Routing and Switching and be able to raise the right questions to identify Opportunities
Drive the technical introduction of new products and concepts to the customer
Analyze and evaluate the customer's technical requirements, propose network architecture solutions, and respond to RFIs, RFPs and other customer requests
Provide product and technical expertise to support sales efforts of transmission, switching and data products and SDN Management systems
Complete sophisticated network designs for customer using optical networking products.
Expertise in using network design and modelling tools
Accurate and timely generation of quotes, proposals, and detailed equipment lists
Interface with sales group and product management/marketing to develop and/or propose product enhancements to meet customer requirements
Influence Customer requirements and translate high-level customer requirements into system requirements
Maintain and grow technical expertise, product knowledge and sales skills through ongoing training
Understand competitor's offerings and explain the technical advantages of Ciena's solutions.
Serve as a consultant technical resource for customer-related issues
Act as the first-line support "Go-To" person for allocated sales opportunities
Required Skills
Strong technical knowledge of core optical networking is a must including DWDM, ROADM, 100G/200G/400G transmission, OTN technologies and DCI Solutions
Technical knowledge in data networking including understanding of IP/Ethernet and other data networking protocols
Beneficial is the technical knowledge of Software Defined Networking, network orchestration Network Function Virtualization.
Exhibit a high degree of presentation, interpersonal and communications skills
Proven ability to work in a team oriented environment, taking on-board round table discussions on solution architecture
Mentor other Systems Engineers
Ability to respond to RFP's and communicate technical quotations accurately
General knowledge of computers and application programs (e.g. MS Office)
Flexible, able to handle multiple tasks with minimal supervision
DESIRED CHARACTERISTICS
Highly motivated technical individual that desires to work on application of advanced transport architectures
The ability to demonstrate leadership in technical sales activities
Ability to understand customer needs and use technical expertise to develop customer solutions
Ability to develop customer relationships and work well with customers
Flexible individual that can handle multiple tasks with minimal supervision
Team player
Technical Degree, BSEE or equivalent
Optical networking experience
Prior Systems / Sales Engineering experience would be a plus.
Prior experience as a contributor on a sales account team
Please ignore the salary levels mentioned on the jobboard - the package will be designed around the right person
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