We're a fast-moving, global technology group that specializes in taking brands direct to consumers.
We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics.
This comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry.
About THG Studios We are a highly ambitious, multiple award-winning, and fast-growing Creative and Production Agency.
We are proud of what we have achieved, and we are a trusted creative and content partner of global aspirational brands such as Disney, Sky, Nestle, and many more.
We offer a combination of Creative, Production, Strategy services, and complete end-to-end Project Management and Account Management which our clients rely on to deliver exceptional outputs.
Project Management - About the Team The Project Management team is responsible for the end-to-end delivery of agency services across the full client portfolio.
This team is 15 strong and is integral to the business and project success.
The team continues to grow and develop delivery skills day to day, striving to deliver consistently high standards while thriving in the fast-paced creative agency environment.
About The Role The Senior Project Manager will lead multiple projects and workstreams, bringing a level of experience and expertise that can handle more complex projects and accounts comfortably.
Main Duties & Responsibilities Delivers projects to high service standards to agency process and is a role model to more junior members of the team.
Works closely with Project Lead to cost projects in a commercially and operationally efficient manner.
Proactively identify project risks and build mitigation plans and solutions with the Project Lead.
Agency system first response to all reporting and status requirements – advocating use process across the business.
Delivers strong project status reporting adapting to the needs of client and internal stakeholders.
Ensure resources are allocated to projects at each phase aligned to budget and scope.
Manages scope and budget in a timely and pro-active manner with clients directly - handling confidently and with client-centric delivery.
Ensure projects are delivered within budget analyzing systems data throughout, escalating according to process where needed.
Lead best practice project communications - including, kick-offs, status meetings, team stand-ups, and follow up with timely communication.
Maintain all project documentation and system requirements to high standards throughout the lifecycle.
Clearly navigate the dependencies and risks both internally and with clients – providing scenarios and solutions every step of the way.
Ensure all stakeholders are clear and kept accountable for their contributions to the project and the delivery success.
Strong ability to manage various individuals and teams from across the agency, including production, creative, and account management.
Key point of contact and knowledge holder for projects – always present and helpful to our colleagues and clients.
Manage expectations by ensuring creative or production ideas are realistic and achievable and be the voice of reason as project risks increase or scope changes.
Skills & Experience Experience delivering in a fast-paced environment.
Experience defining client estimates and SOW's in a creative agency.
Great client-facing and client management skills.
Ability to own key accounts and deliver complex and high-value projects with self-sufficiency.
Strong ability to adapt, be flexible, and collaborate with team members.
Exceptional organizational, interpersonal, and multitasking skills.
Experience of delivering a variety of integrated projects for platforms including television, digital, online, and social – including creative and production.
Experience onboarding new clients and maintaining client/agency ways of working.
Systems lead approach PM practices and delivery with good understanding of PM methodology.
Approachable, unflappable, and ability to pivot to client needs.
Confident communicator (in person and on email), pathfinder, and problem solver.
Interest and appreciation of high-quality creative output.
5+ years experience – creative industry experience essential.
THG is proud to be a Disability Confident Committed employer.
If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all.
We endeavor to respond to every application we receive within 14 days.
If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Apply for this job * Required * First Name * Last Name * Email * Phone * Resume/CV * Do you require sponsorship to work in the UK?
* What are your salary expectations?
* This role requires 5 days in the office.
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