Senior Project Manager, Heavy Bulky, EU SellerFlexDESCRIPTION
This role can be based in the UK, Spain, Luxembourg, or Germany.
We are looking for bright and ambitious individuals to join the EU 3P Heavy Bulky team to make Amazon the preferred Heavy Bulky platform for our Customers and Sellers. In the 3P Heavy Bulky business, we are constantly innovating to deliver best-in-class experience including premium services like Scheduled Delivery (SD), Room of Choice (RoC), and additional services such as installation, unpacking, and recycling for products like fridges, sofas, large screen TVs, and furniture. SellerFlex enables 3P Heavy Bulky Sellers to provide FBA parity customer experience whilst shipping from their own warehouse. The role will be responsible for defining and executing strategies to bridge Customer and Seller experience gaps, and scale the EU SellerFlex program.
What is the role?
You will join us as a Senior Project Manager and will be responsible for launching and scaling the Multi SellerFlex (MSF) in EU, a $1Bn+ opportunity. Key responsibilities will include defining the Go To Market Strategy, owning the project end-to-end, and improving EU HB Customer and Seller experience.
Key job responsibilities
1) Launch Multi SellerFlex (MSF) in EU in collaboration with tech teams to deliver UAT (bug detection) in test environment and lead live testing with selected 3PLs/Sellers.
2) Identify, assess, and onboard qualified 3PLs to MSF.
3) Develop seller recruitment playbook and liaise with CN and EU Country Teams to identify and pitch MSF to eligible CN Sellers.
4) Own ongoing performance management of MSF 3PLs, including Topline goals.
BASIC QUALIFICATIONS
- Bachelor's degree
- Fluency in Chinese and English language
- Experience in program or project management
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
PREFERRED QUALIFICATIONS
- Master's degree, or MBA in business
- Experience in complex problem solving, and working in a tight schedule environment
- Experience leading process improvements
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