Are you passionate about transforming retail experiences through innovative technology?
Join us as a Senior Product Manager to lead the development of cutting-edge solutions that enhance customer and colleague satisfaction while driving operational efficiency.
About the Role
You'll oversee the strategy, development, and delivery of retail tech solutions such as in-store advice applications, colleague-facing task management tools, omnichannel capabilities, and exciting new in-store payment technologies.
Working closely with engineering teams, you'll ensure efficient, iterative development using short feedback loops to rapidly meet evolving customer, colleague, and business needs.
Key Responsibilities Define and execute a retail technology strategy informed by competitive analysis, customer insights, and data.
Shape product priorities and roadmaps to enhance omnichannel experiences and operational excellence.
Create and manage Product Requirement Documents (PRDs) and actionable Jira backlogs.
Drive A/B testing and experimentation to optimize the retail tech stack.
Set and deliver on OKRs, translating strategic goals into measurable outcomes.
Collaborate with cross-functional teams, including design, engineering, and business stakeholders.
Manage and mentor a Product Manager to ensure team success.
Key Requirements :
Proven Product Management experience, with a focus on discovery, delivery, and a user-first mindset.
Technical acumen to collaborate effectively with engineering and design teams.
Ability to balance impact, quality, and timelines while navigating complex stakeholder environments.
Strong knowledge of omnichannel strategy development and retail technology innovations (preferred, not required).
Expertise in PRDs, agile backlog management, and tools like Jira.
Data-driven prioritization and decision-making, including A/B testing to drive improvements.
Proficiency in setting OKRs and translating them into actionable plans.
Exceptional collaboration and communication skills for aligning diverse stakeholders.
Experience in line management.
What we offer: Pension company contribution = 3% Incentive scheme up to 10% of annual salary , based on company performance.
Your wellbeing is paramount so you can get away and take 33 Days Holiday per year .
Private Medical Care (Self after 1 year) Learning and Development opportunity with Holland & Barrett is a great base for career development long term.
Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network.
Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.
Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy.
We all need a little help sometimes, so we offer Free 24/7 Confidential Advice & Colleague Welfare .
Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.
Stay active in the Onsite Gym at our Nuneaton Hub!
We have colleague Reward and Recognition Schemes , so your hard work and loyalty won't go unnoticed.
And many more!
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace.
In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
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