Senior Product Manager - Digital Apps CapabilitiesSalary: Competitive Plus Benefits
Location: Holborn Store Support Centre and Home, London, EC1N 2HT
Contract type: Permanent
Business area: Sainsbury's Tech
Closing date: 06 December 2024
Requisition ID: 260173
We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.
Reporting to: Head of Product
In a nutshell:
Want to work on a customer facing app using best in class agile processes with reach to millions of customers?
Want to solve interesting problems at huge scale?
Want to learn from the best and be challenged to think differently every day?
Want to work hand in hand with development teams where you drive success and return to the business?
Want the flexibility to work at home and in an office where it helps you meet your work and life commitments?
In this Senior Product Manager role, you will be part of the In Store Digital team and will be responsible for solving shared customer problems, starting with helping customers know whether an item is in stock in their local store and helping them find the aisle once they have arrived. In this role you have product management responsibility horizontally, partnering with your engineering counterparts to deliver reusable capabilities that unlock value across multiple customer missions, crafting and owning the product roadmap and working with other agile product teams to deliver, iterate in line with agreed product metrics against the wider business strategy.
What I need to do:
• Supporting end-to-end delivery by maintaining a 90-day product roadmap, as well as a prioritised and estimated FY backlog, including regularly communicating progress and proactively managing risks.
• Coordinate and report post-launch evaluation to validate that products work for customers or colleagues as designed and value is delivered, measured by appropriate metrics and through post investment reviews as needed.
• Track both effort and value delivery identifying opportunities for cost reduction, using this insight to inform prioritisation of opportunities for the product.
• Collaborate with other product teams and 3rd parties to launch new product features.
• Champion the needs of our customers and colleagues, using insight from multiple data-sources to drive value-led prioritisation.
• Monitor relevant industry trends and engage both internal and external teams as appropriate to build shared insight.
How I will succeed:
• Apply insight, data and research to ensure your team are focused on making the biggest difference for customers and the business as defined by agreed product metrics (OKRs).
• Prioritise, coordinate and communicate the resolution of live product issues as required.
• Build a highly collaborative relationship with engineering, working together at all levels to solve problems for our customers and the business.
• Consistently engaging and motivating people with a variety of perspectives around the roadmap for your product; facing into difficult conversations and giving others licence to challenge your perspective.
• Creating a positive impact with internal and external audiences, ensuring senior stakeholder advocacy for the product.
• Creative problem solving, enthusiasm for supporting delivery of change through people and technology.
What I need to know:
• Understanding of a digital apps ecosystem and how we leverage technology to build capabilities once and deploy across different iOS, Android and Web products.
• Knowledge and understanding of a retail business and the technology landscape, and how to maximise the value that products can and will add.
• Understanding of Agile delivery and modern engineering team practices.
• Knowledge of technical product development principles and methodologies.
What I need to show:
• You are bold, curious, resilient and empathetic and able to connect with stakeholders and the team in an authentic way. What's more, you'll be comfortable with making decisions, challenging assumptions and taking risks.
• You thrive on translating business goals, technology strategies and market knowledge into a product roadmap that prioritises delivery of value and enables future business agility.
• You really get the customer and can translate requirements into clear user stories and sprint goals for the engineering teams.
• You're technically curious, having worked directly with engineers, architects and third parties building real software. You ask the right questions so that you can help others understand your product.
• You're courageous and understand that failing and learning isn't really failing at all. You'll encourage the team to experiment and try new and exciting solutions.
• A people person. You'll build great relationships. We need people who want to help us build a brilliant team culture and make Sainsbury's a great place to work.
Resources available to me:
• Line manager, peers and wider team.
• Product competency framework and community of practice.
• Learning and development opportunities.
• Specific budget for products (budget ownership sits with PPM Line Manager).
What decisions I can make:
• All decisions related to delivering the roadmap for the product.
• Prioritisation and value return across the product.
Grade: C5
We are committed to making Tech a place where people love to work where diverse and engaged team make a purposeful contribution. Sainsbury's is committed to being the most inclusive retailer, and flexible working including job sharing is welcomed wherever possible. In Tech we welcome such conversations and are proud to champion a diverse and inclusive culture.
We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits.
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