We are looking for a Senior Network Specialist to be a key member of the Network team within the ELFT Digital Department.
The post holder will be Bedfordshire based.
The post will act as a lead within the team for network management and support as well as support junior network team members day to day.
The post holder is highly technical and provides design, support and advice to the Network Manager and the network team.
The post holder is expected to become the knowledge repository or "go-to-person" for network support, maintenance, installation or configuration, and the relevant network management tools or technologies.
Main duties of the jobThe post is a senior technical role in a team of specialist network staff.
The role incorporates customer care, vendor relationship management, operations and communications coordination and to foster a collegiate style of working within the team and with other teams within the Digital Department.
They will take full ownership of network support issues from identification to resolution, capacity planning, proactive enhancements to the Trust network using recognised standards such as ITIL.
For all of these functions, the post holder is expected to understand, meet or exceed their customers' requirements and have the ability to explain complex network related information, solutions and issues to staff who are not digital specialists.
About usOur mission is to make a positive difference to people's lives by improving the quality of life for all we serve.
Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job responsibilitiesPlease refer to the job description and person specification attached to this vacancy for further information.
Person SpecificationEducation/ Qualification / TrainingEducated to Masters level or equivalent experienceEvidence of continued professional developmentDiploma or technical qualification related to Networking including the principles of TCP/IP and IP addressing schema or equivalent experience (CCNA, CCNP, CCENT - Cisco)CompTIA Network+ExperienceExperience of providing network supportExperience of taking a lead role in developing and implementing network related systems and servicesExperience of dealing with customers face to face and on the telephoneExperience of facilitating change in practice to improve servicesUnderstanding of budgetary managementBusiness planning / annual planningRisk management and governanceExperience of implementing and supporting modern healthcare information systemsExperience of working in a project management environment, also working with multi-vendor teams, on and offshoreExperience of working with Cisco networking equipment including ASA and FTD Firewalls, and Wireless LAN ControllersRelevant Information Technology service design, planning, development, deployment, operations and technical support experienceExperience of working with SolarWinds Orion NPM and NCMDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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