Job Purpose To support and install company-provided products and services used by customers.
To assist the Key Accounts sales account managers in the selling of technical solutions to business customers.
Main Accountabilities - Design & Install network products and solutions for Key Account customers.
- Assist in the provision of support for Key Account customers who have purchased solutions and services.
- Assist the sales team in understanding the target products for a particular solution sale.
Required Qualifications/Certifications Demonstrable certifications with a mainstream vendor as appropriate to a senior network engineer.
Key Accountabilities - PreSales & Design - Work with each Key Account sales manager, as requested, to ensure that professional and technically correct responses are promoted for each proposal to a customer, including creation of suitable bills of materials and supplier liaison.
- Ensure that proposals to customers include suitable information about the installation work required, pre-requisites, and caveats.
- Other PreSales tasks as assigned.
Broader Contribution to the Company - Suggest improvements to team and company processes, procedures, and platforms.
- Actively contribute to team meetings.
- Generate and improve content on Team Intranet and documentation sites.
- Assist in mentoring team members and helping them improve their technical knowledge and certification.
- Develop and promote good working relationships with other departments within the company.
Company BENEFITS - Company Pension: 4% Employee contribution - 22 days holiday balance + UK Bank Holidays: With increased annual leave based on length of service - Life Assurance: 4x Annual Salary - Optional Health Insurance: Bupa - Optional Health Cash Plan: Health Shield - We work a 9-day fortnight: Every other Friday off - £1,000 payment after 10 years service - Bike to Work Scheme - Season Ticket Commuter Loan - Charities Trust: Donations to charities pre-tax - Company Issued Laptop - Annual Company Celebrations Hybrid-Working Policy You will be contracted to work from the office; however, Babble operates a non-contractual Hybrid Working Policy whereby you will be required to be in the office on company anchor days (Monday, Tuesday, and Thursday) and will be able to work from home on Wednesday and Friday, unless your role has different requirements.
The recruitment journey We want to fill this role quickly, but we want to get the right person.
The recruitment process will consist of a screening call with the hiring manager.
If you proceed past this, then you will have an interview with the hiring manager and possibly one other member of the Executive Leadership Team.