Position: Senior Key Account Manager
Location: Warwick
Salary: £60-65K + company car/car allowance + benefits
Nicholas Associates are recruiting for a Senior Key Account Manager, to be based in Warwick.
This is an exciting opportunity to manage & develop a well-known, market leading account within the retail sector.
You will be required to nurture & grow relationships with our client's existing Key Accounts serving as the main point of contact, ensuring their needs are met & their expectations are exceeded.
You will be responsible for leading & mentoring a team of 3 direct reports.
We are looking for an 'ideas' person, someone who is questioning & curious, a strategic thinker who can successfully mentor, coach & develop others.
You will have previous experience of managing & developing large retail accounts.
Our client promotes a collaborative team culture, encouraging internal networking across all sites to establish & grow mutually beneficial relationships, through shared experience & knowledge.
Key Responsibilities:
Develop & implement strategic account plans to maximise growth opportunities within existing Key Accounts.
Build & maintain strong, collaborative relationships with key stakeholders within each Key Account.
Understand the unique needs & challenges of each account & tailor solutions to meet their specific requirements.
Act as a trusted advisor for the Photo category, providing insights & recommendations to help achieve our agreed business objectives.
Collaborate closely with internal teams, including sales, marketing, finance & production, to ensure alignment & support for Key Account initiatives.
Monitor individual Key Account performance versus plan & identify areas for improvement or expansion.
Stay informed about industry trends, market developments, & competitor activities to identify new opportunities & potential threats.
Prepare regular reports & updates for the Sales Director and the Management Team on account performance & strategic initiatives.
Management of two Key Account Managers & the Sales Support Coordinator General Duties:
Have a good understanding of our client's business operations, products & services, in order to prepare, plan & execute communications to existing Key Accounts.
Attend events & exhibitions to network existing Key Account contacts.
Reporting to stakeholders on Key Account progress.
Negotiate contracts & pricing agreements with Key Accounts to drive revenue growth and profitability.
Keep all stakeholders & departments informed & involved with existing Key Account initiatives.
Continuously strive to enhance the overall customer experience & satisfaction.
The Senior Key Account Manager is responsible for other such duties as specified by the Management team to enable the Company to fulfil its orders & obligations.
Adherence to Company Rules & Regulations, including Health & Safety, as outlined in the Company Handbook & Health & Safety Manual.
Maintaining the confidentiality of all knowledge & information appertaining to the Company, its customers & its employees.
You will have:
Proven track record of successfully managing Key Accounts.
Previous management experience.
Experience of managing & developing large retail accounts (essential) Strong interpersonal skills for building trust-based relationships.
Excellent verbal & written communication skills.
Tenacious, self-motivated & driven for sales success.
Positive attitude & initiative to exploit opportunities.
Strategic & analytical thinking skills.
Problem-solving skills with keen attention to detail.
Proven negotiation skills.
IT proficiency with Microsoft Office.
There will be occasional travel to Germany & other European locations.
**Please note, our client is unable to support visa sponsorship.