Senior It Support Engineer

2nd/3rd Line IT Support Engineer– Preston (Hybrid) - £35K We are seeking a highly motivated and experienced Senior IT Support Engineer to join a growing organisation in Preston.
The successful candidate will be responsible for providing technical support to internal staff remotely and on-site.
Ideally, a driving license and access to a vehicle is needed for this role.

This role can offer hybrid working, looking at 2 days on site and 3 days at home.

The ideal candidate will have at least 4 years of experience in a similar role and a strong understanding of networking, Windows/Linux operating systems, and cloud technologies.
A bachelor's degree in a related field is preferred but not required.

For this role, the benefits include: Up to 32 days holiday (BH)
Free car parking
Mobile phone given upon start date
Peer support, training & mentoring (career progression)
In this role, you will: Provide technical support to staff via phone, email, and in-person
Troubleshoot and resolve issues with client systems, networks, and applications
Maintain and update internal systems and infrastructure
Document technical solutions and create technical guides
Technical Skills: Active Directory
Microsoft 365
Intune/Teams/Voice
Hardware Support
Windows OS
Virtual machines
We are offering a salary of £35,000 per year for this position, as well as opportunities for professional development and growth.
If you are a self-starter with a passion for technology and excellent customer service skills, we encourage you to apply.

To apply, please submit your CV ASAP as we are shortlisting interviews for next week.