Senior Improvement Manager

Job summary At CUH, we have recently published a new strategy, which describes how we will progress towards our vision of a healthier life for everyone through care, teaching and research.
Further information about our strategy is available on the CUH website.The commitments outlined in our strategy are ambitious, and we recognise the importance of ensuring that frontline teams have the capacity to drive change.
We are therefore recruiting for a range of operations, transformation, and strategy roles to support this ambition.Successful candidates will work alongside clinical and operational leaders to lead on important strategic and/or operational priorities, as well as collaborating closely with our Strategy and Major Projects team.
Main duties of the job This post will sit within the Office of the Chief Nurse and lead on projects across the campus as well as internal quality improvements.You will be expected to work autonomously to lead and support the delivery of complex programmes of work and may be involved in a range of activities, from strategy and analysis, to operational management, to programme initiation and delivery.We welcome applications from candidates with a wide range of professional backgrounds, including those with operations, transformation and/or strategy experience.
About us Our TrustCambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge.
With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners.
Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here.
CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave.
The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves.
We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential.
We want to ensure our people are truly representative of all the communities that we serve.
We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.This vacancy will close at midnight on 26th January 2025Interviews are due to be held on 3rd February 2025Benefits to youAt Cambridge University Hospitals, we want to do all we can to support good working days.
We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries.
Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site.
Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals.
We also subsidise the cost of parking on site for eligible staff.On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues.
Recently we launched the first of our staff pod break spaces.
Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge.
Just one of the ways we are working hard to support good working days at CUH.CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances.
Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.Please note if you would like to discuss the required hours of this role further, you should approach the contact given.
In some cases, alternative working hours will be considered.We welcome applications from the Armed Forces.
Person Specification Qualifications Essential Educated to First Degree Level or equivalent Educated to masters level or equivalent level of experience of working at a senior level in specialist areas Evidence of CPD Desirable Postgraduate Management qualification Project Management or Change Management qualification Experience Essential Proven experience in senior operational management, covering multiple specialities and pathways.
Knowledge of inpatient, outpatient and diagnostic requirements of pathways.
Proven experience in project management Experience in the development and use of a quality management system Proven experience of managing a team including; oAppraisal skills oRecruitment and selection skills oDisciplinary and capability procedures oExperience in workforce planning to ensure service continuity Evidence of continuing professional development Experience in finance, policy and service development changes Substantial proven experience of budget management on a large scale (revenue and capital) Knowledge Essential Extensive knowledge of strategy and policy within the Trust, region and NHS.
Including an understanding of tertiary treatment pathways, commissioning of pathways and the future changes Cancer Alliances and networks will bring.
Knowledge of auditing processes Knowledge and understanding of best practice risk management processes Must have a comprehensive understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement Comprehensive understanding of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations Extensive knowledge of business and activity planning processes Extensive knowledge of risk management processes Knowledge of IT/technology used in a clinical environment Desirable Knowledge of research and development Skills Essential Proven leadership skills at a senior management level Excellent and effective verbal and written communication at a senior level Proven ability to work in an organised manner and to high standards Proven project management skills Excellent presentation skills for conveying complex concepts to a range of audiences Excellent attention to detail and the ability to meet multiple and competing deadlines Problem solving/trouble shooting skills Excellent skills in the use of Microsoft office applications (including Excel, Word and PowerPoint) and databases Highly developed communication and negotiation skills for delivering key and contentious messages to a range of stakeholders both internal and external (including outside the NHS) to the organization, some at very senior level Ability to use informed persuasion to influence others Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to or service delivery Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution Evidence of planning and delivering programmes and projects and services, on time Financial and staff management Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales Ability to consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and to take actions which support and promote this agenda.
Additional Requirements Essential oThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.