About Us
We are the UK network service provider making digital infrastructure simple.
Whether indoors or outdoors, we make sure our customers can always connect their customers.
We bring together mobile operators, central and local government, and real estate providers to work together in new ways using: Collaborative commercial models, combined real-estate and telecoms know-how, and global best practice.
We have 6000+ mast site locations, have connected 2000+ buildings and support 200+ outdoor networks.
And our managed sites include some of the biggest, most challenging wireless environments in the UK, including railway stations, Canary Wharf, City of London and events like the London Olympics.
The Role
We are currently hiring for a Senior Field Engineer to join the team here at Freshwave.
In this role you will visit our customers working on project installations, break fixes and site surveys.
Conducting wireless site survey sign offs and producing accurate, detailed documentation to match.Configuring equipment including wireless controllers, switches, access points & routers from different vendors such as Ruckus Wireless, MikroTik, Cambium, Aruba/HP, Cisco, Meraki, Zyxel & Draytek.Responsible for the installation of core equipment with the possibility of on-site configuration changes during the commissioning stage.To undertake accurate record keeping of stocks and to manage this.To manage the site survey and create the bill of materials in the business system.On occasions you may be required to complete LAN adoption tasks whereby you will be reconfiguring the previous Wi-Fi providers equipment.Completing small outdoor installation projects and outdoor surveys.Liaising with contractors who will be responsible for cable and AP installation.Clear communication with customers, line manager and the project management teams.To regularly review the RAMS (Risk Assessment and Method Statements) reports.About You
A good understanding of the OSI Model.A good understanding of wired and wireless network architecture, specifically WiFi technologies, and associated configuration & installation requirements.Ekahau &/or AirMagnet site survey experience.Benefits
Group Personal PensionLife AssuranceIncome Protection InsurancePrivate Medical Insurance (PMI)Free Eye TestsEmployee Assistance ProgrammeCycle-to-Work SchemeOur Values
Our values are what set us apart from the rest.
They are what enable us to bring assured connectivity wherever it's needed.
We use these values to inform everything we do and the way we act as professionals – think of them as what's important to us collectively, as well as how we prefer to work.
The successful candidate will be aligned with our company commitments:
Engineering excellence: we're engineering experts and the quality of our output is second to none.Do the right thing: we're neutral in our position, doing what's best for our people, our partners, our customers, society and the environment.Set the pace: we act quickly and work efficiently, setting the pace for our projects and industry standards.Sustainability and CSR:
Innovate for Impact: We pride ourselves on many industry firsts, driven by both technical and commercial innovation.
From access to assured connectivity indoors in hospitals to smarter cities, we'll continue to improve access to connectivity where it matters most.A thriving workforce: We're nimble and fast-growing and our success relies on diverse talent from a range of backgrounds.
From this running start in an industry with known diversity challenges, we're putting structure and focus around our diversity, equity and inclusion efforts.Embracing Net Zero: This year we've baselined our carbon footprint.
We choose to include key measures for the future like waste management and will be focused on our supply chain.
You can read more about our targets in our Carbon Reduction Plan here.Diversity, Equity, Inclusion, and Belonging:
Here at Freshwave, we are dedicated to making our recruitment process as inclusive as possible, and aim to do everything we can to make you feel comfortable and supported throughout.
We recognise that applying for a new job can be daunting, so please let us know if there is anything we can do to enable you to be yourself, and we will look to provide any reasonable adjustments to support all applicants.
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