We are currently recruiting on behalf of a growing property consultancy for a Senior Estates Manager to lead the on site team at a large commercial estate retail in Reading.
The main purpose of the role is to lead all aspects of the day to day running and maintenance of the property under your control and ensuring the immediate supervision of staff and contractors and ensuring the required standards are achieved and maintained at all times.
Key to the role is effective communication and excellent customer service for the commercial tenants.
The Senior Estate Manager represents the client at the property and as such is required to example high levels of professionalism, work ethic and attention to detail.
You will be a natural leader and have outstanding commercial and financial awareness with excellent financial management skills.
Ensure all client property management and compliance systems are up to date and used in line with process and policy Complete and upload onto the appropriate system, daily and monthly checklists within agreed timeframe; ensure any resultant work is actioned Ensure that high standards of property presentation and customer service are achieved and maintained at all times.
Ensure best value is achieved for client and occupiers by auditing contracts and performance, and identifying potential improvements Regularly engage with contractors and provide regular feedback to the line manager Ensuring contractors carry out their work to a high standard and maintain site standards Ensure and implement best practice whilst ensuring safe working practices are complied with at all times.
Ensure all actions resulting from any audit are updated monthly to show progress, and are completed within agreed timeframe Ensure appropriate clear communication (written and verbal) with tenants, service partners and all visitors across the Estate Attend occupier meetings and build excellent professional relationships with your occupiers To assist the Surveyor preparing the annual service charge budget and subsequent annual reconciliation.
Ability to use web-based portals, compliance tools and general systems (client led) This is a great opportunity for an individual to develop their career and to be part of rejuvenating a retail asset with a huge amount of potential.