Vacancy InformationThe salary advertised is full time (35 hours per week).
Part-time hours will be pro-rated accordingly.Hourly rate of pay: £14.09 - £15.14Days and Hours of Work:Monday, 10:00-18:00Tuesday, 10:00-17:00Wednesday, 10:00-17:00Friday, 10:00-17:00Alternative Saturdays, 10:00-13:00To start asap.The successful candidate will have experience of responding quickly to changing customer and service needs.This is a busy and varied role offering support with a wide range of Council services which could include homeless enquiries, benefits, rent and council tax and processing payments.
The team also process applications for National Entitlement Cards and offer supported appointments for those unable to apply online for Blue Badges so strong communication and people skills are crucial.The library is very popular with children and young people and the successful candidate will have experience of and enjoy working with them.
Regular tasks include leading Bookbug song and rhyme sessions, sensory story times, code clubs and other groups for children and families.Libraries are warm spaces within local communities and offer opportunities to reduce social isolation by providing a welcoming atmosphere as well as group activities for adults.The successful candidate will be required to help support customers access services online and as such they must have strong digital and communication skills.Our teams work flexibly across our offices and whilst the successful candidate will mainly work from Longniddry and Haddington Libraries they will be required to cover other locations across East Lothian potentially at short notice when required.
Job DetailsTo support and assist in the day to day delivery of front line customer and library services.Please download the Job Outline/Person Specification (available under '