Business Insights, London, Fixed Term Contract, £70,000 - £80,000 / yearJob DescriptionReward Gateway, together with Edenred, are a global market leader in benefits and employee engagement.
We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more.
With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives.
Our shared mission guides our every action and charts a sustainable path to a better future.
Your Role in Our Mission:
To help achieve our mission we're looking for an ambitious, hands-on Business Analyst (BA) who can take charge of their work items and deliver results that will make valuable contributions to the business.
Working within a contemporary product development process, you will work on multiple projects simultaneously, translating business data into digestible information that improves business processes and offerings to our customers.
You'll be responsible for assessing the impact of change to various systems, identifying and documenting business requirements, producing functional specifications/user stories/acceptance criteria, executing implementation plans, and supporting the product innovation owners.
You'll analyse and model existing and future business processes through understanding and documentation of current business procedures and identifying areas for improvement.
As a BA you will work closely with the product innovation owners and business and technical teams.
A major contributor to the requirements specification deliverable, which includes writing the business and functional requirements.
The BA should perform feasibility analysis and work closely with the product innovation and/or business owner to prioritise deliverables and negotiate product functionalities, ensuring that there is integration between business and technology.
What's In It For Me?
A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including:
A flexible holiday plan of up to 40 days per year£400 a year Wellbeing AllowanceSubstantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirementEmployee, friends and family discounts across 1200+ retail, hospitality and lifestyle brandsKey ResponsibilitiesSupport the product innovation platform lifecycle with:
Determining the requirements strategy (both functional and non-functional), including defining the business problem and primary objectives of new solutionsCreate detailed Business Requirement Documents (BRD) as required and translating them into functional specifications and process models that portray specific business needsGather, write, split, and update Jira with user stories and use casesOffer on-going support by organising the backlog, determining functionality per release and make sure that each sprint delivers value to the businessAnalyse and model the business domain to create a complete picture of workflows mapped across all the relevant audiences and scenarios fulfilled by existing and proposed innovation solutionsWork with solution architects to ensure new builds meet the business demand.
Bridge business to technical communications in analysis and planning stages of software developmentProvide analytic support by coordinating data extraction from various databases and data interpretation as requiredContributing to project / sprint plans, support defining project requirements by identifying project milestones and phasesEstimating costs, benefit and time requirements of work items including risks, predicting potential problems and return on investment for shareholdersSupport the implementation and participate in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing with comprehensive E2E test cases at the application and multi-application levelsUnderstand system capabilities.
Create and maintain technical user cards in JIRA to support innovation build as requiredSkillsDemonstrable experience working as a Functional, Data, or Business Analyst with a solid background and experience in business analysis, system design, configuration, and user stories and testing.Ability to produce functional/non-functional designsAdvanced experience in Excel, Visio, MS Project, and JIRAProven customer interfacing and application integration projects experiencePrevious project management experience including risk management & an understanding of the various project methodologies (AGILE, PMBOK, Prince2)Demonstrated experience in software development methodologies and industry best practiceKnowledge of development processes – SDLC, must be very analytical with problem-solving and conflict-resolution skills to help identify, communicate, and resolve issuesPrevious experience in running workshops, stakeholder meetings, and facilitating agile ceremoniesProven ability to interpret requirements with practice in process modeling techniques underpinned by detailed analytical skills with a view for future changeHighly effective written and verbal communication skills with a strong ability to present and convey ideas clearly at all levelsThe Interview ProcessPhone interview with a member of the Talent Acquisition Team.Online interview with the Business Analysis & Project Delivery Manager & Senior Team MemberAt Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates.
If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know.
Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable.
Be you. We want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work.
We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation.
Express yourself, join our community and help us Make the World a Better Place to Work!
Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you'll get in return for joining our Mission at rg.co/lifeatrg.
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