Senior Administrator, Stoke - On - Trent, £25,000 - £30,000, Mon–Fri 9-5 Senior Administrator Stoke - On - Trent£25,000 - £30,000Mon–Fri 9-5 Principal Duties: Maintain customer databases and respond to internal and external queries via phone and online.
Support vehicle ordering for customers using the internal fleet management system.
Ensure all orders comply with policies and procedures, providing accurate information to customers and operatives.
Complete all relevant paperwork to a high standard.
Report, investigate, and chase delivery issues and returns.
Chase and process Proof of Deliveries confirmations.
Check store invoices.
Generate and prepare reports.
Perform ad-hoc tasks as advised by the manager.
Process, log, and track orders.
Manage stock control.
Ensure compliance with Health and Safety regulations.
Liaise with transport companies, suppliers, and clients.
Facilitate communication within all departments.
Prepare documents such as invoices, purchase orders, and billing.
Conduct manual stock and date checks of inventory.
Prepare monthly consumable reports.
Handle parking fine appeals.
Update fleet lists.
Complete driver licence checks and communicate results to relevant departments.
Update the machinery/asset database on both Excel and Pat Guard.
Act as a central conduit for information.
Pack and gather interim orders for area managers.
Answer emails promptly and professionally.
Essential: Proficiency in Microsoft Word, Excel, and PowerPoint.
Professional telephone manner.
Effective time management.
Excellent written and oral communication skills.
Desirable: Previous experience in an office environment.
Familiarity with basic office procedures.
Job Types: Full-time, PermanentBenefits:Company pension Free parking On-site parking Schedule: Monday to Friday Work Location: Office # 4622420