Job summary City Health Care Partnership (CIC) manages the lead provider contract for the local NHS Hull Talking Therapy Service (IAPT), formerly known as Let's will be predominantly providing administrative support within the lead provider contract.
NHS Hull Talking Therapies is made up of 8 sub-providers.
You will be expected to work collaboratively with partners within the role offering administrative support to both the clinical team and the patients within the service.The role is part time and we would expect you to work your hours over 5 days (monday-friday) Main duties of the job The focus of this post is to provide an administrative service to support clinical colleagues and service users withmild to moderate mental health problems to promote their recovery.
They will also possess IT skills enablingaccurate record keeping and data entry into electronic clinical care records.
The post holder will possess thepersonal attributes enabling them to work inclusively with a diverse range of patients.
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Job description Job responsibilities Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification Knowledge Essential Comprehensive knowledge of a range of administration procedures and practices Knowledge of a range of software programmes including Microsoft Word, Excel and Outlook Have an understanding of and an interest in working with people with mild to moderate mental health problems Good IT skills Knowledge of NHS database systems Have an awareness of the treatment approaches to mental health Experience Essential Previous experience of working in an office environment and carrying out general office/administrative procedures Experience of working within a health and social care setting Ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging situations/behaviour Desirable Experience of working within mental health/learning disability services Experience of record keeping or clinical data inputting into appropriate computer based programmes Previous NHS administration experience Previous supervisory experience Qualifications Essential NVQ Level 3 in Business Administration/Customer Service/Health and Social Care or equivalent level of knowledge and experience Word processing to RSA 3 standard or able to demonstrate Basket equivalent level of skill