Senior Administrator

Details of the offer

Join The Tersus Team as a Senior Admin  Salary: Dependent on experience Location:  Cardiff Office   About Us: Tersus Consultancy, part of Marlowe Environmental Services is a leading UK provider of health, safety, and environmental compliance services, specialising in asbestos management, fire safety, Legionella risk assessments, and CDM consultancy.
Recognised for industry leadership and high standards, Tersus is dedicated to delivering exceptional service, making it a trusted partner for health, safety, and compliance solutions across multiple sectors.
The role As a Senior Admin, you will play a pivotal role in the mobilisation and delivery of programmes of work, acting as the bridge between sales, operations, and clients.
You will ensure that agreed timescales, processes, and quality standards are consistently met, with the possibility of additional technical responsibilities in surveying, air monitoring, or project management.  Requirements Your Responsibilities Will Include: Collaborate with Operations Managers to successfully manage contracts and ensure optimal service delivery Liaise with operational support teams and client contacts for efficient planning, scheduling, and report dispatch Manage field teams and laboratory resources to optimise utilisation and maintain high service standards Support resource recruitment and deployment to maximise staff utilisation rates Handle business-as-usual tasks, including payroll, invoicing, line management, and appraisal Work closely with the Quality Manager to uphold UKAS accreditation standards and drive continuous quality improvement Build and maintain strong client relationships, ensuring KPIs are met Investigate and resolve client complaints proactively   What We're Looking For: Minimum of 5 years' experience in the asbestos field Comprehensive understanding of asbestos legislation and industry best practices Proven ability to manage programmes and stakeholders effectively Strong leadership skills to coach and develop team members BOHS P402, P403, P404 and P405  or RSPH desirable but not essential Strong financial acumen for managing project budgets.    Benefits 23 days of annual leave plus bank holidays – increasing to 25 with length of service.
10 extra paid days leave for Reservists and Cadet Force Adult Volunteers to attend their annual training.
Life Insurance offered after 6-month service Enhanced Sickness, Bereavement, Maternity and Paternity pay.
Employee Assistance Programme for all personal concerns, finance, home etc Pension salary sacrifice scheme resulting in National Insurance savings.
Annual pay reviews  Accredited mental health first aiders available for confidential help and support.
Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work and many more  Free Mortgage Advice  Referral bonus payments of £2000 for every successful asbestos surveyor* Length of Service awards at key milestones starting at 5 years.
Lots of progression and development opportunities.
      If you're ready to join a winning team and advance your career, we'd love to hear from you!
Built on Sustainability, Trust, Accountability, Respect, Safety


Nominal Salary: To be agreed

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