Senior Account Manager (Hometree Finance)

Hometree is a home energy services company on a mission to accelerate the transition to net zero.
By fixing, installing and financing home energy hardware, we're helping homeowners transition to low-carbon solutions, when they are ready.   Salary: £50,000 - £65,000 pa depending on experience (+20% Bonus) Role type: Permanent Location: Remote with monthly attendance in London office.
Reporting to: Director of Business Development About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape.
Founded in 2015, Hometree began its journey in the home cover market.
Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls.
This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.
We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.
Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions.
Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.
At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step.
Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.
Key Achievements £85m+ Capital Raised - We've raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company and IMS).
100k Homes Covered - We cover over one hundred thousand homes across the UK 250+ Employees - We have over 250 passionate employees transforming the industry across the Group, one home at a time The Role As a Senior Account Manager at Hometree Finance—the branch of Hometree dedicated to helping customers find flexible financing for home energy upgrades—you'll cultivate and manage strong relationships with solar partners, ensuring their business needs are met through tailored support and proactive engagement.
You'll lead onboarding programs for new partners, facilitate client meetings, and coordinate performance reviews to drive sales growth and enhance client satisfaction.
Working closely with internal teams, you'll share insights that support strategic decision-making.
Your expertise in the solar installation industry will empower you to identify challenges and develop effective solutions that align seamlessly with client goals.
Responsibilities: Primary Account Lead : Serve as the primary account lead for assigned solar partner accounts and drive sales.
Relationship Management : Build and maintain strong, long-term relationships with solar partners, understanding their business needs and providing tailored support.
Onboarding Program Development : Create and deliver an engaging onboarding program for new partners to drive early sales after launch.
Client Knowledge Maintenance : Keep in-depth knowledge of key client contacts and their specific requirements to effectively manage and grow partnerships.
Proactive Needs Assessment : Identify future needs, challenges, and developments for installers, proactively addressing issues.
Internal Collaboration : Work with internal teams, sharing relevant client insights to support decision-making.
Client Meetings Leadership : Facilitate client meetings and calls to ensure alignment on goals and expectations.
Performance Review Coordination : Organise regular account review meetings to discuss sales performance, service delivery, and gather client feedback for continuous improvement.
Business Model Understanding : Maintain a strong grasp of the installer's business model and strategic goals to develop appropriate solutions.
Client Expertise : Act as the internal expert on your portfolio of solar installer clients, providing insights and recommendations to drive business growth and enhance client satisfaction.
What we're looking for: Experience : 5+ years in account management or related fields, preferably within the solar or renewable energy sector.
Relationship Management : Proven ability to build and maintain strong, long-term relationships with partners.
Sales Acumen : Demonstrated success in driving sales growth and achieving performance targets.
Communication Skills : Excellent verbal and written communication for effective stakeholder engagement.
Project Management : Experience in leading onboarding programs and coordinating account reviews.
Analytical Skills : Ability to analyze complex financial data and provide actionable insights.
Attention to Detail : Precision in financial reporting and budgeting processes.
Strategic Thinking : Capability to align financial practices with organisational goals.
Extra Credit: Experience in a fast-paced startup or scale-up environment.
Experience in the financial services sector.
Our Recruitment Process: Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit.
(30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Group Business Development Director.
Values Interview: A Values Based Interview with our Hometree Director of Operations and our Head of Product.
(40 mins) Final Interview/Task Stage: Final interview with Hometree Finances Managing Directors.
(30mins) Perks of the job We have an ever expanding list of benefits that currently includes: 25 days holiday plus bank holidays and your birthday Hybrid working - Spend 2 days per week with your team in our collaborative London office (it's dog friendly too!)
Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps.
£300 Home office allowance Support for your mental health and wellbeing via Oliva Menopause support from Stella , including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties.
FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance.
As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA).
We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business.
As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations.
These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry.
Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment.
We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet.
Together, we celebrate differences and promote a culture where you can bring your full self to work.
We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day.
This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between