Senior Account HandlerLocation: York or Colchester / hybridSalary: £35,000MERJE is seeking a Senior Account Handler for a leading insurance company in York.
This role involves managing a portfolio of high-net-worth clients, providing exceptional service, and growing business through retention and cross-selling.
The ideal candidate will have strong customer service skills and insurance industry experience.The CompanyThis insurance sector company specialises in high net worth clients, offering bespoke coverage for luxury homes, unique collections, and exclusive properties.
With a reputation for excellence, the company prides itself on delivering personalised service and comprehensive protection to discerning customers.The RoleAs a Senior Account Handler, you'll be the primary point of contact for a portfolio of high-value clients.
This role offers the opportunity to work with prestigious accounts, negotiate complex insurance terms, and contribute to the growth of a dynamic team in a fast-paced environment.Key Responsibilities:Manage and retain a portfolio of high net worth clientsBuild and enhance relationships with clients and internal stakeholdersNegotiate renewal terms and process mid-term changesIdentify and convert cross-sell opportunitiesEnsure client data security and privacyRequired knowledge and experience:Proven experience in customer service and client managementStrong product knowledge in insurance, particularly for high net worth clientsAbility to adapt quickly to new systems and processesExcellent communication and relationship-building skillsCII qualification or progress towards it (desirable)If you're an experienced Senior Account Handler looking for a challenging role in the luxury insurance sector, apply now to join this prestigious company!_________________________________Applicants must be located and eligible to work in the UK without sponsorship.Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful.
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