### Description **About the Role** As a Resort Safety SIA team member you will need to deal with a wide range ofchallenges which will require you to combine your customer service skills withyour security knowledge.
You will need to ensure that our guests feel safe andsecure throughout their stay at Butlins.
Good communication is vital together with a fair approach to resolving anyproblems that may occur.
Whether working in one of our licensed venues,patrolling the grounds or giving a warm welcome at the gate, the purpose ofthe role remains the same.
Our guests safety is your priority.
You will carry out regular patrols of the Resort, welcome our guests onMondays and Fridays to the Resort providing the best possible first two hoursexperience, maintain access control of our three Resort entrances with acustomer focused approach.
You may carry out first aid assistance to team andguests and work in accordance to Butlins, SIA and local licensing laws whenworking in our licensed venues** Typical working hours:** Working variable shift patterns covering 8am - 8pm(day shifts) and 8pm - 8am (night shifts) over 40 hours per week thisqualified role is permanent, and is paid fortnightly.
Live in accommodationmay be available for those aged 18 and over and if relocating to the area. ### About You You should have a**?** hands on approach to work with an ability to work wellunder pressure whilst maintaining a positive 'people person' attitude.
youshould enjoy working in a team with common goals and be passionate aboutdelivering exceptional customer service as well as confident to work on yourown initiative when necessary.
An SIA Door Supervisor licence is not essential we can provide this training. ### About ButlinsAt Butlin's, we're all about fun, excitement, and adventure by the bucketload!For over 80 years we've been delighting hundreds of thousands of guests eachyear, whether on a non-stop action family break or our epic Adult only BigWeekenders.
Ask any of our team, past and present, and one of the best things they'll sayabout working at Butlin's is our culture!
We're all about providing our guestswith an Altogether More Entertaining and Fun Break, brought to life throughour three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to GetStuck In and where the team genuinely Cares For Each Other – this could be theperfect fit for you.
There has never been a more exciting time to join Butlin's!