Job summary If you are looking for a way to express your caring personality and support those suffering from mental health illnesses, we have a fantastic opportunity to join our security team based at Northside House in Norwich as a Unit Security Officer.
Relational Security is at the foundation of how we run our services and support SU to recover, also it is a security of the knowledge and understanding we have of a patient, of ourselves and of the environment, and the translation of that information into appropriate responses and care.
Relational security is not just about having a 'good relationship' with a SU.
Safe and effective relationships between staff and service user must be professional, therapeutic, and purposeful with understood limits.
Main duties of the job Main duties of the job: Youneed to be supportive and express the below listed qualities to provide the best care to our service users and their families: Be approachable and interested in people Be confident in talking with people and comfortable with helping people from diverse range of backgrounds, sexual orientation, culture, religion.
Have the ability to empathise without giving advice before speaking with your clinical team Have non-judgmental attitude and be an active lister Be perceptive to notice changes Be calm in difficult circumstances or in crisis Be able to protect boundaries especially in distressing situations Have an awareness of and the ability to adhere to strict confidentiality rules Be able to commit to time required for working within the security team (rotated shifts) Be eligible to work in UK (this role is not sponsored by Trust).
About us Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other.
In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us?
We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey.
We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk?
The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park.
We're an hour and a half away from London and have an international airport in Norwich too.
Our villages, towns and cities are packed full of history, independent cafes, shops and theatres.
We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description Job responsibilities Provide security and safety during early & late shifts within Northside House and secure service inpatient areas.
Provides physical security checks on a shift-by-shift basis.
Respond to all emergency situations within the Unit.
Support Security Lead in ensuring performance and governance issues relating to security and safety are managed and recorded.
To work with the ward leadership teams to ensure all standards are audited, recorded and acted upon.
Conduct security checks in identified area (environmental, procedural, and relational) on a shift-by-shift basis as guided by appropriate medium /low secure standards.
Maintain a general knowledge of current ward arrangements, operational policies andclinical objective.
Assist in environmental risk assessments in conjunction with responsible teams for area.
Ensure all issues relating to risk and security are documented clearly in line with good record keeping practice including environmental risk assessments for suicide risk, personal safety risk and operational security risks.
This includes Lorenzo and Datix.
The post holder will, at times, provide cover in reception/control when the situation arises.
Point of contact for issues of security and safety in absence of the Security Lead.
Person Specification Qualifications Essential Care Certificate.
Evidence of further training up to NRVQ/VRQ 3, Diploma 3 H&SC, Apprenticeship L3 in H&SC or relevant experience.
Desirable Knowledge of Health & Safety at Work legislation.
First Aid Qualification.
Experience Essential Previous experience in care sector.
Desirable Previous relevant experience in Secure Mental Health settings.
Compliance in PMA/Restraint or relevant experience.
Skills Essential Ability to work without direct supervision liaising appropriately with other practitioners in the service as required.
Good interpersonal & communication skills.
Good observation recording and reporting skills Ability to motivate others in relation to security & safety matters.
Desirable Good level of self-awareness and interest in development.
Demonstrates interest in service development in relation to quality, safety & experience Knowledge Essential Understanding of professional boundaries in relation to patient care.
Understanding of issues surrounding confidentiality.
Desirable Understanding safeguarding responsibilities.
Other Essential Fitness to undertake full PMA training.
Awareness of understanding of mental health issues and the principles of recovery.
Awareness and understanding of equality & diversity issues.
Desirable Able to drive Trust vehicles.
Undertake TRiM training and provide this emotional support to staff following incidents