Our Story From its inception in 1994, Chrissie Ruckers vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money.
In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything, and provided with a second-to-none shopping experience - and so The White Company was born.
Today, the company that began as a 12-page mail-order brochure has become one of the UKs fast-growing multi-channel retailers and a leading lifestyle brand with over 72 stores across the UK and impressive global growth.
Make Your Moments Matter Christmas is a very special time at The White Company and we need you to help spread the magic in our stores!
You will be delivering PRIDE our company values - at our most important time of year with your Dedication to your seasonal support and Passion for providing our special customers with excellent service.
You will also assist with additional duties across the store and in the stockroom.
If you share our obsession with providing our customers with a fantastic shopping experience and want to deliver a magical Christmas in your local store, we would like to hear from you!
What you'll be doing Provide excellent customer service and surpassing customer expectations at every opportunity, Identify customer needs and answer product related questions.
Be able to respond to queries on products price, features and benefits, Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators, Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.
What well offer you At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and a competitive salary.You will also receive 25% off our products during your time with us Our Equality, Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Where difference is respected, encouraged, and celebrated.
Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We'd love you to join us on our journey.
Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.
We believe this should be reflected in everything we do.
PRIDE in everything we do P Passionate We look for team members who are passionate about their expertise or role, who bring the best of themselves to work and have fun with it.
We need people who are passionate about offering impeccable service to customers and colleagues R Resourceful We love hearing from people who use their initiative to solve problems or make processes more efficient.
We value people who use their industry knowledge to support the success of the team, and those who care about sustainability.
I Imagination -The best people at The White Company bring creative ideas and offer solutions to problems.
We encourage everyone, no matter how junior, to share their ideas and have a voice D Dedication We look for people who want to go above and beyond for their team and the business.
We love seeing evidence of drive from people who are dedicated to being the best in their field of expertise.
E Everyone We all want The White Company to do well and we do that through a One Team, inclusive approach.
We need team members who are supportive, respectful people who share ideas and support team wellbeing.
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