Sea Freight Import Operator

Right Now Group are working with an International Freight Forwarder based in Birmingham who are looking to expand their Ocean department.
They are looking to bring aboard a new Sea Freight Import Operator to assist with their Operations Team.
The ideal candidate will have coordinated Ocean shipments for a Forwarder in the past, and ideally have experience dealing with consignments from Start-to-Finish.
Responsibilities of a Sea Freight Import Operator: Book in freight with approved lines & carriers.
Develop relationships, ensuring a high level of customer service to clients Take requests and queries and resolve them quickly.
Liaise with overseas agents and clients clearly, precisely and accurately and resolve issues and complaints in a timely manner.
Ensure documentation is correct Process invoices.
Ensure that the sales department are aware of client activities and business finances Ensure that the departmental manager is aware of the status of all shipments.
Requirements of a Sea Freight Import Operator: A minimum of 2 years experience working in Freight Forwarding, in an Operations focused position A positive working attitude A drive to succeed and improve in a fast-paced environment Clear and concise communication skills Great written communication skills Salary: £30,000 - £35,000 Location: Birmingham Shift: Mon-Fri (8.30am-5pm) ALL RELEVANT CANDIDATES WILL BE CONTACTED ASAP