Job Description What you'll do Provide a professional telephone service to our Clients and Staff. Ensuring that calls are dealt with promptly and in an efficient manner, escalating all medical emergencies when required.
Qualifications What you need You must be capable of multi-tasking, working under pressure and to tight deadlines whilst ensuring that accuracy and attention to detail are maintained at all times.
You must have good interpersonal skills and be able to liaise with Clients and Staff.
Investigation and collating of information is central to the role Additional Information What you'll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses.
You'll have the support to develop your career, either within your branch or the wider City & County Healthcare Group.
We'll also empower you to feel proud of the impactful and meaningful work that you do.
We'll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.
We will also offer you the following: 22 Days Holiday (increasing to 25 days after 3 year's service) plus bank holidays Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay* Death in Service Payment* Occupational Sick Pay *subject to terms and conditions and qualifying period Why choose us?
We see extraordinary achievements happen every day thanks to the talent and commitment of our people.
We want to transform the care industry by working smarter, using innovative tech and driving forward positive change.
As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security.
Join us on our journey City and County is an Equal Opportunities Employer.