Job summary We are looking to recruit a part-time (hours) Band 3 Administration Assistant to work with the Community Continenceteam based at Clarendon, Hebburn, on a temporary basis.The post holder will be one of a team ofadministrative support staff who provide essential administrative functions,whilst interfacing with clinical and administrative staff.
The service is fast paced and you would be expected tocarry out a variety of administrative tasks.Candidates must be ableto demonstrate they have the ability to communicate effectively with people atall levels by telephone and in person.
Excellent organisational skills,flexibility and time management are also essential.
You should haveexcellent keyboard skills and a working knowledge of software packages.
Working days will beMonday, Tuesday and Friday Main duties of the job Toprovide an administrative service to the planned care team, supporting theprovision of an efficient and effective service to patients, service users and staffwithin the DepartmentEnsure accurate and timely updating and inputting ofpatient details, appointments and information into clinical record (EMIS).
To provide a range of administration and clerical support including those resulting from telephone calls Responsiblefor processing supplies orders and keeping an accurate record of expenditureCommunicatewith all appropriate staff groups and agencies as part of the servicerequirements in an effective and professional manner.
Toeffectively deal with telephone enquiries relaying information to team.
Provideclinical information to support ongoing service development.Tobe a key member of the multi professional team About us Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.One Team One Trust - There are many reasons to work at our Trust.
From our commitment to putting people first to our accessible services and award winning teams.
We have a passion for research, innovation and tackling inequalities.
We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.
Looking after our workforces health and wellbeing is a priority for STSFT.
We also provide access to high quality education, training, career progression and support.
Flexible working is supported via the Trust's Flexible Working Policy.The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents.
We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000.
We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.
The Trust will not accept applications which are found to be AI generated.
Job description Job responsibilities To coordinate the scheduling processes, for a directorate / number of specialties, on a day to day basis.To ensure that appropriate procedures and Trust Policies are adhered to at all times and that national standards and RTT performance targets are met.To comply with the Trusts vision, values and behavioural compact.PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE Person Specification Physical Skills Essential Developed keyboard skills Skills and Knowledge Essential Proven Interpersonal /communication skills.
Effective written communication skills Data input skills Effective organisational skills Able to work without supervision Microsoft Office Packages Word, Power Point, Excel, Access, Outlook Desirable Use of Meditech PAS, NHS e-Referral System Experience Essential Vocational experience working in an NHS booking office Familiar with medical terminology related to elective referrals on RTT pathways Working in a customer focussed/service environment IT Skills and demonstrate experience in word processing, spreadsheets and databases.
Qualifications Essential GCSE Maths and English C or above, or equivalent Level 3 qualification in administration or other relevant subject or equivalent vocational experience which provides a working knowledge of: Prioritising patients using a waiting list Basic medical terminology linked to referrals for elective patients on RTT pathway Desirable Knowledge of Meditech Knowledge of Emis