Sales Support Executive

Details of the offer

We are currently recruiting for Sales Support Executives.
Starting Salary - £26,985 Working Monday – Friday 8:15am – 5pm Or 8am - 4:45pm Hybrid working available after settling in period.
In order to ensure to fully support the company's growth, we are looking to recruit an additional Sales Support Executive.
As a Sales Support Executive at Nisbets, you will support our largest and highest profile customers with all matters relating to orders, including delivery times, stock availability, alternative products, and any incorrect goods received.
You will have a 2-week induction to ensure you are fully familiar with our key systems and processes, and you will then be gradually introduced to the different aspects of the role, at a pace that suits you.
You will join a team of just under 30 colleagues, providing plenty of support and a lively atmosphere that will help nurture your development as you learn the skills of the job from your peers, your buddy, and your line manager.
This is a great role for a Sales Support Executive who is looking to work for a market-leading business that can offer a great range of career paths.
We recognise that people are our biggest asset and we aim to offer a supportive work environment in which all can thrive.
We therefore fully support a hybrid working model after a period of training, which would be 2 days a week working from home and 3 days a week at our modern open plan office in Avonmouth, Bristol.
What will I be doing as a Sales Support Executive?
Be the support network for all stakeholders and clients, providing quotes and orders on request.
Contribute to the achievement of revenue and margin targets for your customer base.
Use our extensive supplier network to source non-stocked products for our customers.
Answer inbound calls from stakeholders and offer a one-stop resolution; where this is not possible, agree call backs to customers until resolutions are achieved.
What can I expect as a Sales Support Executive?
Competitive base salary with an annual performance-related bonus of up to 3%.
25 days holiday plus your birthday off!
Option to earn 4 additional days holiday or a cash bonus based on your attendance.
Heavily subsidised canteen on site serving a range of hot food and drinks.
Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen.
Huge discounts on our full range of products, with up to 60% off our own brand labels.
Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance.
Ongoing training and support through our learning management system which houses a broad range of courses and content, with the chance to take industry-recognised qualifications.
About You What are we looking for in a Sales Support Executive?
Great customer service approach with the drive to go the extra mile.
Strong IT skills and the ability to work with a range of different systems and to pick up new systems quickly.
Good written communication skills, with a professional and business approach to the language you use.
Strong prioritisation skills and the ability to develop good processes to organise your workload and hit KPIs.
Commercially aware with an ability to spot opportunities and respond to them.
About Us Nisbets is committed to providing equality of opportunity for all colleagues.
We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect.
Here at Nisbets, we aim high and dream big.
From a one-man operation in 1983 to the UK's market leader today – it's always been our determination to hit whatever goal we set ourselves, no matter how big.
We're looking for experts: passionate, forward thinkers who obsess about our customers as much as we do.
We need strivers, trailblazers, and problem solvers who are as determined to grow, develop, and succeed as we are.
If you're looking for a forward-thinking business on which to leave your mark; where your work is valued; where you'll test your skills and then develop them further than you thought you could - Nisbets is for you.
Ready to take the next step with us?
Apply today.
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Nominal Salary: To be agreed

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