As a Sales Office Manager you will be a pivotal part of the Glasgow Branch team and its success so get ready to be in demand.
Ideally you will have some background in manufacturing, MRO, PPE or a trade counter environment, however full training will be provided so don't let this stop you from applying!As long as you're a team player with customer service experience then this could be the role for you!We are busier than ever helping to keep the wheels of industry turning and we have an exciting opportunity to join our team in Glasgow.We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers.Who doesn't love a challenge!
This opportunity will give you your first step to getting yourself noticed in a fast moving, fast growing dynamic business.We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers.As Sales Office Manager you will be a pivotal part of the team and its success so get ready to be in demand.The RoleJoining our local management team, you will manage and lead the internal sales team at the branch, ensuring sales activities are maximised to help the branch exceed all sales and profit targets whilst delivering outstanding customer service levels.You will be responsible for setting and monitoring all individual and team targets, full performance management and development to include training and coaching; ensuring that the highest standards of sales support, administration and customer service are always maintained.You will Co-ordinate supplier and technical specialist engagement to develop team and customer opportunities.Overseeing all sales administration processing to ensure completed in a timely and efficient manner, utilising the relevant systems (CRM etc.
)Direct handling of customer queries & orders, whilst maintaining excellent levels of customer service at all times.Take an active lead in developing existing accounts, seeking and capitalising upon opportunities to up-sell across the product portfolio whilst encouraging the team to do the same.
Take initiative to know the industry and competitors.Drive activity for effective quotation management through developing the team and leading by example.Who are we looking for?We welcome your application if you are an experienced internal sales office professional who has experience of managing a small team within a fast-paced environment.You will still enjoy being 'hands-on' in dealing directly with the customers but relish the additional responsibility that comes with managing and developing a team.Ideally, you will have enjoyed exposure to conducting and managing others who conduct both inbound and outbound activity and understand what it takes to be effective in both disciplines.Who are we?
And what are your benefits?Rubix are the most trusted single source of industrial supplies thanks to our national network of branches and commitment to our customers.Due to this success you will receive:Competitive SalaryContinuous DevelopmentCycle To Work SchemeIncrease in holidays with service