With turnover of €3 billion in 2022, RUBIX is the largest supplier of industrial maintenance, repair and overhaul (MRO) products and services in Europe.
Our 8,500 makers and doers, based in 750 locations across 22 countries offer specialist expertise in specifying, providing and installing an unrivalled scope of industrial parts, with a tailor made service to all customers.
We are now recruiting a Sales Office Manager to support one of our Specialist Cutting Tools Companies, Peter Campbell Sales.
Since 1982, Peter Campbell (Sales) Ltd, part of the Rubix group, has evolved to become a unique technical cutting tool supplier to the UK engineering and manufacturing industries.
We provide a comprehensive range of metal cutting tooling and tool regrind services to all major manufacturing sectors including Oil and Gas, Aerospace and Automotive.
Acquired by Rubix in 2019 PCS now form part of Rubix Cutting & Machining along with Matrix Tooling and West Country Tools.
As PCSs Sales Office Manager, you will be responsible for leading a 5 strong internal sales team based in Airdrie.
Key Responsibilities and Main Tasks: Execution of the Branch Checklists daily, weekly and monthly Training and coordinating of colleagues in any new processes and implementing where possible the streamlining of systems to improve workflow Increasing profitability in the existing customer portfolio Developing and executing new business strategies working with the PCS Sales Manager and sales engineering team Supporting in all aspects of branch sales, operations and audits Ensure H&S compliance in the branch Provision of a best in class customer experience to all customers Coaching internal sales with all current inhouse systems to convert inbound calls into sales calls Who are we looking for?
This role would suit an internal salesperson looking for their first step into team management, a Sales Manager looking for a change of scenery in a more centralised role or indeed a Branch Assistant Manager.
What we need: Leader who engenders commitment, drive and motivation Team Player: Strong team skills and the ability to interact well with customers and colleagues.
Can demonstrate an aptitude/understanding of staff management.
Strong Communication: Demonstrates the ability to communicate consistently both verbally and in writing with a wide range of customers and colleagues.
Can demonstrate strong Customer Service experience.
Sales Order Processing experience and able to process daily order/enquiry intake effectively.
Effectively answering phones and site requests by emails Keeping track of back orders Drafting and emailing customer correspondence We offer Weve built an environment based on trust, openness, and kindness, where different perspectives can thrive.
We value your initiative: in turn we offer autonomy, flexibility, and the chance to shape your career.
As well as A Highly competitive base salary Private Medical Insurance Pension Scheme Well support you with: Flexible working Industry-leading training through the Rubix Academy Leadership opportunities Mentoring ADZN1_UKTJ