Sales Manager

Sales and Customer Service Manager If you're passionate about sales, leadership, and providing world-class customer service, we would love to hear from you!
This provider of tailormade travel experiences, dedicated to creating unforgettable journeys for their clients are looking for a dynamic, results-oriented Head of Sales and Customer Service to lead their Sales and Customer Service team.
Sales and Customer Service Manager Role and Responsibilities - Lead and mentor a small team of Travel Specialists and Customer Service staff - Ensure exceptional service from inquiry through to post-trip follow-up - Handle new customer inquiries putting together tailormade itineraries and personally drive sales to meet personal and team targets - Analyse sales data and customer feedback to drive continuous improvement - Conduct performance evaluations and offer development opportunities to enhance team success.
Sales and Customer Service Manager Skills and Experience Required - Proven experience in a sales leadership role in the travel industry - Proven experience in putting together tailormade travel - Strong communication and negotiation skills - Exceptional customer service and sales - Experience of using CRM and tracking performance Sales and Customer Manager Service Key Benefits - Competitive salary - Hybrid working - Wellbeing days - Discounted travel