POSITION SUMMARY Avtron is seeking to hire a Sales Engineer who can successfully build effective business relationships, is customer focused, and has strong problem-solving skills.
The Sales Engineer will work closely with key customers to provide world class customer service.
Is required to support customer enquiries, develop suitable technical solutions, create and submit technical quotations and support the external Sales Team.
This role requires Electrical Engineering knowledge, strong communication skills, follow-up skills, organizational skills, and the ability to work across functions to address customer issues.
This position will work on site at the Easton-on-the-Hill (Stamford) Lincolnshire office.
Main Purpose of the Job Focus on the sale of Avtron product in Europe, MEA and Asia region
Build relationship with both customer and inter departmental personnel
Be the go to contact for Avtron orientated enquiries
Maintain high customer satisfaction by identifying, understanding, and promptly addressing customers' needs Manage customer enquiries from receipt of enquiry through order.
Support and cover for other team members wherever necessary to achieve business goals and targets
Executes KPIs and continuous improvement initiatives to maximize customers service levels Support the Avtron External Sales team with product understanding and sales support
Ownership, participation and assistance of the duties and responsibilities outlined below.
Key Responsibilities Generation of Technical Quotations Expedites enquiries and process customer Purchase Orders.
Leverage the Sales Process Travel may be required up to 20% Qualifications Bachelor's Degree from an accredited college or university in a relevant field or equivalent level of experience is preferred 2-4 years of relevant inside sales or customer service experience Proficient in Microsoft Office programs (Word, Excel, PowerPoint) Experience using SAP and CRMs systems a plus Creative problem-solver with outstanding customer service skills Proven Skills Strong Electrical Engineering background essential Demonstrate flexibility and continuous improvement Collaborative Team worker Focus on commercial outcomes and delivering value for money Ability to deliver at pace Proficient in Microsoft Office programs (Word, Excel, PowerPoint) Experience using SAP and CRMs systems a plus In return you will receive Salary negotiable based on experience
28 days holiday
Holiday buy scheme up to 5 days per annum
salary sacrifice enhance pension scheme
Life insurance
Discount Scheme
Performance based bonus
Compressed hours with early finish on a Friday