Company Description Established in 1969, APP Wholesale Ltd specialises in the distribution of heating and hot water products to the plumbing and heating sector from nine regional locations around the UK and we are proud to offer our customers the best quality products at the right price.
APP Wholesale Ltd is now part of the Lords Group of companies, offering plenty of room for growth and development.
Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion.
Our workplace is for everyone!
The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking.
So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.
Role Description The sales consultant plays a key role in branch performance, they are the face of the company in our trade counters and are there to provide excellent customer service and advise and upsell where required.
The sales consultant will also be proactive in attracting new customers to the branch and be dedicated to use and build their knowledge in plumbing and heating, so they are better placed to have great interactions with our customers.
Responsibilities including but not limited to: Achieve sales and profit targets.
Deliver exceptional customer service to account, trade, retail, and online customers.
Increase profitability through proactive promotion of additional products.
Outbound calling to inform our customers and generate additional business.
Participate in promotional and trade events.
Ensure optimum incoming call and call-back completion.
Prompt completion of compliance and training modules via safety cloud Participate in online teams and in-person meetings.
Maximise stock availability by working closely with branch stock control and ordering directly where required.
Minimise slow moving and discontinued products through active clearance promotion.
Ensure products are displayed to highest standard including correct POS and stock rotation for date sensitive products.
Prompt receiving and put-away of stock.
Ensure the trade counter is always clean and tidy.
All cash handling and banking processes followed correctly.
Opening and closing of premises if designated keyholder Support on Goods in and warehousing when required, including operating the forklift once trained.
Demonstrate a clear understanding of the operation and management of sales, warehouse, stock, and credit systems.
Follow correct manual handling guidelines in day-to-day activities and working in line with risk assessments.
Hours: 7.30 am to 5 pm and alternate Saturdays Job Type: Full-time Pay: £28,000.00 per year Additional pay: Bonus scheme Benefits: Company pension Cycle to work scheme Schedule: Monday to Friday Weekend availability Experience: Sales: 1 year (preferred) Plumbing and Heating: 1 year (preferred)