Job DescriptionSales AdministratorLocation: PlymouthSalary/ Benefits Circa £27,000-£32,000 depending on level of experience plus:- Annual Bonus scheme - Pension - Healthcare - 25 days holiday plus bank holidays Summary An internationally acclaimed company that specialise in the design and manufacture of rail engineering technology & providing solutions to track maintenance, signalling and stressing problems is looking to hire an experienced Sales Administrator to join their internal sales team.
The successful candidate will be responsible for supporting the Business Development team to create quotations, processing customer orders and producing business reports.
The role will also support the Finance team to follow up on receivables and new account qualification.
The ideal candidate should have knowledge of international b2b sales, including common Incoterms and experience working with an MRP system.Key Accountabilities- Establish excellent customer relationships and provide a high standard of service to customers (both internal and external) in accordance with company policy.
- Provide administrative support to the Business Development (BD) team.
- Support the BD team with general operations to help reach the business objectives.
- Operate manual and computerised office systems.
- Prepare proposals and quotations in accordance with operational procedures, coordinating inputs from Operations, BD, Logistics, and Engineering teams.
- Manage the quote log to maximise quote conversion rate and maintaining pipeline data quality.
- Process sales transactions and support the management of the firm order book.
- Assist with marketing activities as necessary such as exhibitions and participate when required.
- Undertake general office duties including dealing with fax and e-mails, drafting, editing, proof reading and sending standard letters and e-mails, scanning documents, etc.
- To promptly answer and redirect any incoming telephone calls and emails in an efficient and courteous manner.
- To compile a short daily summary for internal Stakeholders using MRP data.
- Support pricing management in accordance with operating procedures.
Including customer price lists and contract pricing adjustments.
- Manage key accounts to ensure exceptional service and communication is offered.
Knowledge, Skills and Experience- A good level of numeracy and literacy GCSE grade C or equivalent, further studies such as level 2 or 3 Diploma in Business Administration, Level 3 Sales and Account Management, T Level in Management and Administration etc would be highly desirable.
- Excellent communicator, written and spoken.
- Proficient use of Microsoft Office applications particularly Excel, Word and Outlook.
- Excellent organisational and time management skills with keen attention to detail.
- Previous sales experience particularly in an international business to business environment would be highly desirable.
- Previous experience working with MRP system highly desirable.This is great opportunity to join a global player in providing mission-critical engineered solutions across the globe.