Job Title: Sales Support Co-ordinator Location: Frodsham Salary: £27,000 to £30,000 per annum Role: Permanent – Full-Time Monday -Friday We're hiring a Sales Support Co-ordinator to join an established medical devices business experiencing a huge phase of growth.
Working in a close-knit team who put customer service above all else this is a truly unique opportunity to join a business who genuinely care about their team.
This is a pivotal role, supporting the wider team to achieve and exceed targets and growth plans.
We are looking for an enthusiastic, trustworthy individual with a can-do attitude.
Sales Support Co-ordinator Key responsibilities: Provide customer support for all telephone enquiries / invoices and e-mails and raise purchase / sales orders and maintain accurate customer records on file Organise loan stock, prepare check lists, delivery notes using an electronic Inventory Management System Receive, inspect and check all goods delivered Efficiently pick and pack all orders for shipment as per customer specification Communicate with all carriers for orders and track all shipments Work alongside Managing Director to help organise conferences and exhibitions To act as a main contact between the Company and its customer and supplier network with a high level of customer service.
To develop customer and supplier leads, tracking locations and availability of products.
To negotiate/re-negotiate supply rates.
To gather market and customer information Arranging deliveries between, customers, suppliers, and manufacturers Diary management of key account holders and co-ordinating events with whole team Creation of reports and monitoring service delivery Management of the phone system and computer systems Negotiate confidently and chase up and record all possible sales opportunities.
Prepare and finalise quotations/proposals and close out sales enquiries.
About you: Experience in a similar sales support, sales administration, customer care, inventory management role Exceptional organisational skills being able to manage your own workload and working to timescales Ability to work well under pressure; you will be able to adaptable and flexible Excellent attention to detail Strong communication skills with the ability to communicate with internal and external customers with confidence Customer facing experience either customer service or sales Able to be a brand ambassador from the first point of contact with a confident and professional telephone manner A flexible and adaptable attitude, able to work towards the needs of the business Excellent cost control and focus Knowledge of ERP Software would be advantageous Highly organised and structured in their approach to task management A passion to deliver against critical customer deadlines Energy, passion and a keenness to improve systems and efficiencies If you're a career motivated, conscientious, and driven Sales Support Co-Ordinator looking for a new challenge with a growing business, we'd love to hear from you!
APPLY NOW for immediate consideration.
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Commutable Locations: Frodsham, Warrington, Runcorn, Northwich, Tarporley, Ellesmere Port