This job holder will be responsible for the administration and other office-based tasks.
Including the smooth running of all incoming/outgoing deliveries and providing support to the MD compiling quotes etc.
This is an office-based role.
On-site training will be provided for the successful candidate.
Responsibilities · Ensure all authorised orders are processed on a timely basis, making sure a PO is raised for any items which need ordered.
· Liaise with suppliers to agree delivery dates for orders.
· Highlight any issues with the supplier and agree solution e.g.
damaged goods, non-delivery of ordered items, delays in receiving orders.
· Manage all outgoing deliveries to our customers making sure these are completed on a timely basis.
· Keep all customers updated on the delivery of their goods.
· Effectively address any concerns highlighted by customers.
· Ensure all the team have completed all necessary training required to fulfil their job roles.
· Liaise with MD as and when required to complete quotes/orders · Ensure all enquiries received in the sales and info.
inboxes are allocated to the relevant team member on the date of receipt and follow up within 2 days to ensure a response has been issued.
· Answer the phone and ensure calls are transferred to the appropriate person within the sales team.
· Conduct outbound calls to offer our services to new customers.
· Issue all invoices within 2 working days of customer receipt of goods.
· Use software system to record deliveries, including overtime for fitters · Process wages for fitters monthly Duties and responsibilities are not exhaustive.
Office administrator will also be expected to carry out reasonable requests.
Qualifications · GCSE Maths and English · Competent in Windows Office Suite · Previous admin experience preferred but not essential