Job Title: Account Manager Location: Bedford About Us: Meller Designs, established in 1913, is a global leading supplier of fashion accessories, specializing in menswear, womenswear and childrenswear.
We offer bespoke design services for private label clients.
Our commitment to sustainability drives our innovation in design and product development, ensuring best-selling ranges for our retail customers.
We are looking for a dedicated, detail-oriented Account Manager to join us in growing our relationships with retail clients.
Job Overview: The Account Manager will be responsible for managing and growing relationships with existing retail accounts while identifying new opportunities within the market.
This role requires a strategic mindset, a deep understanding of the fashion accessory landscape, and excellent communication and negotiation skills.
As the key point of contact for our clients, the Account Manager will ensure customer satisfaction, coordinate product launches, and help drive revenue growth.
Key Responsibilities: Client Relationship Management Develop and maintain strong relationships with key retail accounts.
Act as the primary point of contact for client inquiries, orders, and issue resolution.
Conduct regular check-ins and presentations with clients to review performance and introduce new product lines.
Sales & Business Development Identify growth opportunities within existing accounts and expand client base.
Negotiate terms, pricing, and other aspects of contracts to meet both company and client needs.
Collaborate with the Head of sales to develop strategies for growing accounts and achieving sales targets.
Order Management Coordinate order processing with the Merchandising team to ensure accurate and timely fulfilment.
Manage critical path.
Negotiate Sales prices and purchase prices with Retailers /factories.
Market & Trend Analysis Stay informed on industry trends, competitor activity, and market conditions to anticipate client needs.
Provide feedback to the product development / design team on client preferences and market demand.
Analyse and report account performance metrics to identify areas for improvement.
Cross-Functional Collaboration Collaborate with the design, merchandising and compliance teams to ensure that product offerings align with client needs.
Requirements: Bachelor's degree 3+ years of experience in account management, sales, or a similar role within the textile industry.
Strong understanding of retail dynamics, ideally within the fashion accessory sector.
Excellent communication, negotiation, and interpersonal skills.
Proficient in Microsoft Office Suite.
Highly organised, detail-oriented, and able to multitask in a fast-paced environment.
Passionate about fashion, accessories, and customer experience.
The ideal candidate will be able to demonstrate: Accountability for the achievement of new business sales An eye for developing product and strong sourcing and manufacturing knowledge.
Outstanding commercial awareness with the ability to meet and exceed targets The ability to connect with clients, identifying customer needs and challenges, building upon existing relationships and developing new ones.
Extremely strong attention to detail.
Dynamic, hands-on go-getter who can think on their feet.
Able to work under pressure with autonomy.
Self-motivated but also a great team player.
Why Join Us?
Opportunity to work with a passionate and innovative team in a fast-growing industry.
Collaborative and inclusive company culture that values creativity and diversity.
Competitive salary, benefits package, and opportunities for professional growth.
If you have a passion for fashion and a knack for building and managing relationships, we'd love to hear from you!