Description Eager to explore new possibilities in the legal field?
If so we are seeking a Small Claims Handler to join our Recoveries Team.
The purpose of the Small Claims Handler is to effectively manage a portfolio of Delegated (DA) litigated cases where a Defence has been received to ensure that damages and costs are recovered and in appropriate cases judgment is requested in a timely manner and if necessary referred to enforcement.
Benefits: 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days) Hybrid working – (Working only 1 day in the office) Simply Health Care Cash Plan Pension Contribution based 5% Employee / 3% Employer Key Accountabilities Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI's and SLA's are achieved.
Effective management of the litigation process to ensure KPI's and SLA's are achieved: Adhering to all Court deadlines Drafting of court documents Liaising with the policyholder and other witnesses including drafting witness statements.
Applying for judgment Negotiation of quantum on appropriate cases Ensuring prompt payment of damages and costs by the defendant.
Instructing enforcement Effective use of the case management system to ensure: Reserving and all other key information is accurate and updated in a timely manner.
Critical dates are met All actions/strategies are documented by way of a file note All documents in the history are clearly labelled.
Delivering quality work, as a minimum meeting audit benchmark standards.
Driving own personal development.
Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team morale.
Working Hours 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is Parklands, Bolton.
This is a hybrid role working 1 day in the offce and 4 days from home.
Experience, Skills and Qualifications Experience of working in a legal environment.
Preferably experience of quantum negotiations.
Demonstrate experience of and the ability to: Work to set deadlines Deal with calls and enquiries from customers, suppliers and/or the public Organise and prioritise their workload Work as part of a team IT literate:proficient in use of Microsoft Office packages (Excel and Word) Excellent listening and verbal communication skills Ability to remain calm under pressure Ability to take constructive feedback and set personal goals for continuous improvement.
Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; Keoghs values We are connected We are Dynamic We are Innovative We succeed together Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service – after 1 years' service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme* Tech Scheme* Season Ticket Loan* Gym Flex* Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets *after successfully completing probation We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow.
We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service.
Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.