28,000 - £30,000 (plus £400 month car allowance)
Be eligible for Security Clearance and adhere to Company policies.
Flexibility - nationwide travel may be required
The role of the OnSite Engineer within our clients Field Service Engineering is to provide onsite services for BAU and various ad-hoc engagements.
Deliver onsite services to a specific customer on one or multiple sites withing the contract.
The OnSite Engineer will Provision on-site basic hardware support, PC and Laptop imaging, Helpdesk, Desktop support, VC Support, Printer support, Installations, move and changes, and 1st line support.
Capable of working independently and remotely on a wide range of products; Required to perform on site installations and troubleshooting on a wide range of products in a software or hardware environment.
Actively contributing to management appraisals and training.
Seeking opportunities to grow and develop skill sets in accordance with own personal ambitions and organisational need.
ITIL Foundation v4
Methodical and quality-minded with a right-first time approach to all work.
Flexible about working hours and work locations; prepared to travel.
Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the Company Way, the Company Way Code (code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role.
Each coworker has a responsibility to ask questions when they are unsure of the Company values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies.
Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand our clients commitment to excellent client service and continual improvement.
Each coworker is required to comply with Company policies relating to Information Security and Data protection, specifically to:
Protect all information assets from unauthorised access, disclosure, modification, destruction & interference
Treat the security of all information assets according to their designated information security classification
Ensure that they only access information assets that they are authorised to do so.
Adhere to the procedure for reporting any security weakness or event
Commit to, and participate in, personal development of information security awareness & knowledge
Comply with all laws and contractual obligations regarding the protection of data